Field Service Technician I

Field Service Technician I Canon U.S.A., Inc. – Roseland, New Jersey, United States | Full‑Time | # of Openings: 1 About this position Field Service Technician I Job ID: 34483 | Category: Field Service Canon USA is looking for an individual to deliver exceptional service and maintain products in accordance with our Service and Parts Standards. Your Impact In this position, you’ll be accountable for: Reporting product failure trends and serviceability issues with documentation, ensuring accurate information and record keeping. Meeting customer demands by providing efficient, responsive, and accurate field/shop/on‑site maintenance. Maintaining all technical information, field service reports, expense reports, and Canon property. Showcasing strong customer communication and satisfaction skills. Maintaining the performance of assigned machines. Facilitating performance at a level that helps achieve branch/district metric targets. About You Preferred qualifications: High School diploma or equivalent. Basic understanding of internet environments and ability to complete the 120‑day introductory period and PDIF new‑hire class. Valid driver’s license and acceptable driving record. Ability to obtain necessary security/clearance to enter customer premises. Able to lift 50 pounds and be active >50% of the time (walking, standing, stooping/kneeling). Compliance with customer policies and protocols, including COVID‑19 vaccination requirements if applicable. Salary range: $19.00 – $26.31 hourly. Benefits Medical, dental, and vision coverage. 401(k) savings plan. Discretionary profit sharing and success sharing. Educational assistance and recognition programs. Vacation and flexible time off. Employee referral bonus. Employee discounts. Dress for Your Day attire program. Volunteer opportunities to give back to the local community. Canon welcome kit and official merchandise. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Immigration Status You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. #J-18808-Ljbffr Canon U.S.A., Inc.