Systems Engineer II

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins – big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! We are seeking a highly motivated Systems Engineer who will be responsible for supporting and maintaining our global enterprise. This is a fantastic opportunity to grow your skills in a dynamic, remote environment. The successful candidate will be a dedicated, hardworking individual with a drive for success, looking to bring their skillset to help support and drive our organization forward. Successful hire will work hybrid schedule with 2 days/week in our future Reston Town Center area office. Your Impact Identity & Access Management (IAM): Administer and maintain our enterprise Okta tenant, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), SAML 2.0, and OIDC integrations. Implement and manage automated provisioning and de-provisioning workflows using SCIM and Okta Workflows, bridging our core HRIS (e.g., Workday) with downstream systems. Audit and manage role-based access control (RBAC), security groups, and identity governance policies. Manage and optimize core Microsoft 365 services, including Entra ID (Azure AD), Exchange Online, SharePoint Online, OneDrive, and Teams. Support modern endpoint management via Microsoft Intune (MDM/MAM) for Windows, macOS, and mobile devices, including compliance policies, configuration profiles, and app deployments. Plan, test, and implement routine platform maintenance, service updates, and security baselines. Slack Enterprise Grid Administration & Collaboration: Administer our Slack enterprise grid environment, including workspace architecture, user access, retention policies, and security configurations. Review, approve, deploy, and maintain Slack third-party apps, custom bots, and integrations across business workflows. Leverage Slack Workflow Builder and webhook integrations to automate operational alerts and cross-functional team processes. Cross-System Integrations & Process Automation: Design, build, and maintain robust API- and script-driven integrations connecting M365, Okta, Slack, HRIS, and other enterprise SaaS platforms. Develop, maintain, and schedule PowerShell scripts and API automation (Microsoft Graph, Okta APIs, Slack APIs) to eliminate manual administration and streamline joiner/mover/leaver (JML) processes. Operational Health, Monitoring & Escalations: Monitor infrastructure and SaaS services using IT Operations Management (ITOM) and observability tools to proactively detect outages, latency, or integration failures. Manage and triage incident/request queues, acting as a Tier 2/3 escalation point for complex identity, messaging, and system integration issues. Create, maintain, and standardize comprehensive engineering runbooks, architectural diagrams, and support documentation. Your Experience 3–5+ years of hands-on experience in a Systems Engineer, Systems Administrator, or IAM Engineer role supporting enterprise-scale SaaS and cloud environments. Okta Administration: Proven hands-on experience configuring Okta SSO, SCIM provisioning, Okta Workflows, and integrating Okta with HR systems (e.g., Workday) and enterprise SaaS targets. Microsoft 365 Administration: Deep technical working knowledge of Microsoft Entra ID (Azure AD), Exchange Online, SharePoint, Teams, and Microsoft Intune. Slack Administration: Practical experience administering Slack in a corporate environment, including user lifecycle management, app directory governance, and native/API integrations. Scripting & Automation: Strong scripting proficiency with PowerShell and experience interacting with RESTful APIs (JSON, cURL, Graph API, Webhooks). Protocols & Standards: Solid understanding of modern authentication and directory protocols (SAML 2.0, OAuth 2.0, OIDC, SCIM, LDAP, DNS). Operations & Ticketing: Demonstrated experience managing ticket queues (e.g., Jira Service Management, ServiceNow), managing incident escalations, and working with ITOM monitoring platforms. Communication & Teamwork: Excellent interpersonal and written communication skills with the ability to collaborate with global stakeholders and translate business requirements into technical solutions. Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or equivalent practical experience. Nice to Haves Okta Certified Administrator or Okta Certified Developer. Microsoft Certified: Enterprise Administrator Expert, Azure Administrator Associate (AZ-104), or Endpoint Administrator Associate (MD-102). Slack Certified Admin. AI Tooling & MCP Engineering: Experience leveraging Enterprise AI tools and modern command-line utilities to accelerate scripting, troubleshooting, and documentation, combined with hands-on experience building, containerizing, or extending custom MCP servers/tools, integrating LLM APIs into corporate IT workflows, or orchestrating multi-agent systems. Advanced IAM Knowledge: Exposure to Okta Identity Governance (IGA), Inline Hooks, or event-driven automation. Advanced Automation: Experience with Python, Bash, or infrastructure-as-code/automation platforms (e.g., Zapier, Workato, Power Automate). A bias for action, continuous improvement mindset, and a strong problem-solving orientation. Base Salary Range: $106,000 — $152,000 USD Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr Anaplan Inc