Front Desk Agent (Full Time) - EVEN Hotel Pittsburgh Downtown

IHG Hotels & Resorts - 425 Forbes Avenue - Responsibilities: Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay; Handle cash and credit transactions; Check guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes; Record and act on guest preferences and handle messages, requests, questions and concerns; Be a trusted contact for all guests