Retail Sales Specialist (Bilingual Spanish)

Location La Tijera Blvd - Los Angeles, CA 90045 Compensation Base pay $20.00/hour, with the potential to earn up to $25.40/hour through commission and incentives. Commission earnings target starting at $11,232. The base pay range is $18.00 to $31.75 hourly, depending on skills, qualifications, experience, and location. Role Overview Retail Sales Specialist at Spectrum is the face of the company, promoting and selling our portfolio of products and services to existing and new customers. Your role enhances the customer experience and fosters a culture of exceptional customer care at every store location. Key Responsibilities Enhancing the customer experience while meeting sales, service, and operational goals. Identifying sales opportunities and creating ideal customer experiences through product support and education. Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products. Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses. Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs. Working Conditions This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment. Required Qualifications Education High School Diploma or equivalent. Skills & Abilities Proficiency in cash handling and accurate payment transactions. High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications. Basic math skills. Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively. Familiarity with goal- and incentive-based work environments. Strong performance in a fast‑paced team environment. Effective communication with employees and customers in person, on the phone and in writing. Highly effective interpersonal skills for building partnerships across the organization. Self‑motivated, competitive spirit with a desire to exceed sales goals. Positive and professional demeanor, strong attention to detail and problem‑solving skills. Bilingual: Spanish. Preferred Qualifications Knowledge of the latest technology and devices. 1-5 years of sales/customer service experience. 1-3 years of telecommunications/wireless experience. Benefits We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life. Enjoy perks like free and discounted internet, TV, and mobile. Equal Opportunity Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. #J-18808-Ljbffr Charter Communications