PM Bartender/Server (Full-time)/Renaissance St. Louis Airport Hotel

Bartender / Server

We are seeking a dynamic and service-driven Bartender / Server to join our team at our full-service hotel's lobby restaurant and bar. This hybrid role is ideal for a hospitality professional who thrives in a fast-paced environment and enjoys both crafting cocktails and delivering exceptional dining experiences.

This position will typically include a mix of bartending and serving shifts each week with flexibility based on business needs. All shifts for this role are primarily PM (evening) shifts, including weekends and holidays.

Responsibilities:

• Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed.
• Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation.
• Memorize menu selections and wines including being familiar with daily specials and basic ingredients.
• Use proper verbiage and etiquette including serving ladies first
• Write order on check or memorize order.
• Relay order to kitchen and service bar utilizing point of sale system
• Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout.
• Total bill and accept payment or refer guest to cashier.
• Ladle soup, portion pies and desserts, and brew coffee.
• Clear and reset counters or table at conclusion of each course.
• Assist in cleaning and wiping down of service areas and prep areas
• Notify a manager immediately of any guest complaints.
• Use proper etiquette guidelines for seating guests.
• Ask department telephone using proper telephone etiquette
• Practice and observe all safety rules and procedures.
• Assist all service personnel in any duties as requested.
• Maintain and follow all cash handling procedures.

Ability to accurately use various office software.

Requirements:

• Minimum lifting of 50 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 50 pounds.
• Other duties may be assigned.
• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
• Must have good mathematical and computer skills.
• High school education preferred. Relevant training and experience required.
• Ability to timely obtain any required licenses or certificates.
• CPR training and first aid training preferred.
• Additional language ability preferred.

StepStone Hospitality