Tennis Enthusiast

Tennis Sales Associate

Boston Ski & Tennis in Newton, MA is seeking a part-time Tennis Sales Associate for the upcoming season. This role is ideal for someone who is passionate about tennis and enjoys helping others improve their game through expert guidance and outstanding customer service.

As a Tennis Sales Associate, you will play a key role in delivering an exceptional in-store experience by assisting customers with equipment selection, product knowledge, and tennis services. From racquets and stringing recommendations to apparel and footwear, you will help customers find the right solutions to elevate their performance on the court.

Join a fun, high-energy team that sets the standard in the ski and tennis industry. We are looking for professional, detail-oriented individuals who thrive in a fast-paced retail environment and are committed to creating a welcoming and engaging atmosphere.

Key Responsibilities:

• Greet and engage customers to deliver a positive and personalized shopping experience
• Maintain up-to-date knowledge of tennis products, trends, and technologies
• Assist customers with racquet selection, stringing recommendations, apparel, and footwear
• Operate point-of-sale systems and handle transactions accurately
• Identify opportunities to exceed customer expectations through proactive problem-solving
• Learn and apply effective sales techniques
• Merchandise soft goods and maintain store cleanliness and visual standards
• Learn racquet stringing and re-gripping (training provided)
• Restock merchandise and monitor inventory levels
• Follow safety procedures when using tools and equipment

Qualifications:

• Strong customer service and communication skills
• Ability to string tennis racquets or willingness to learn
• Team-oriented with a collaborative mindset and eagerness to develop new skills
• Ability to multitask and perform effectively in a fast-paced retail environment
• Passion for creating a welcoming and engaging customer experience
• General knowledge of and interest in the tennis industry preferred
• Ability to stand for extended periods
• Ability to lift up to 50 pounds

Benefits:

• Generous employee discounts on racquets, shoes, clothes and other merchandise in-store.
• Complimentary Shop Services (racquet restringing/ski tuning)
• Competitive Compensation Packages
• Opportunity for growth within the company