IT Change Management Analyst

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.Job Description:At Regions, the Change Management Analyst plans and monitors smaller scale change management projects and directs specific portions of larger scale projects with limited supervision.Primary ResponsibilitiesRecommends and develops strategies for implementing appropriate internal changes or responding to external changesPreforms system design and programming, network planning, budget planning, database management and computer operationsWorks with subject matter experts to gain a clear understanding of how change will impact current processes and outputsCreates and monitors actionable deliverables for project teams Completes impact analysis of proposed changes through documentation of current processes and proposed solutionsManages a backlog of operational changes and prioritizes effectsInforms identified stakeholders of upcoming changesEnsures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practicesMay lead functional teams or projects, while providing guidance to less experienced associatesThis position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.RequirementsBachelor’s degree in a related field and five (5) years of related work experienceOR High School Diploma or GED and nine (9) years of related work experienceSkills and CompetenciesAbility to interpret and ensure compliance with applicable rules, regulations, and industry guidanceAdvanced analytical/problem-solving capabilitiesDemonstrated problem-solving skills and excellent customer service and interpersonal skillPossesses in-depth knowledge of each line of business in order to anticipate necessary changes in software applications and systemsSolid understanding of applicable systemsStrong verbal, written communication, and organizational skillsStrong work ethic and self-motivation, with ability to multi-taskThe ideal candidate will have 3+ years of experience in IT operations, IT Service Management, production support, technology risk, or a related field, with experience supporting IT Change Management programs in a large, complex, or regulated environment. Candidates should have experience reviewing Requests for Change (RFCs) for technical accuracy, implementation readiness, risk assessment, testing and validation strategies, and backout planning, as well as supporting Change Advisory Board (CAB) activities and technology governance processes. A strong understanding of ITIL Change Enablement practices, ServiceNow, enterprise infrastructure, cloud technologies, cybersecurity, and technology risk management is preferred. Familiarity with audit, compliance, and regulatory requirements is highly desirable. Relevant certifications such as ITIL Foundation, ServiceNow, or similar technical credentials are a plus. The successful candidate will demonstrate strong analytical and problem-solving skills, attention to detail, collaboration across technical teams, and the ability to leverage metrics and trend analysis to improve change quality, implementation success rates, and overall process effectiveness.This position is currently offsite, preferably close to a Regions office within our retail branch footprint (click here to see our locations). Associates will work from their home primarily and may be expected to go on site for meetings or other events as needed.Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must be currently authorized to work in the United States on a full-time basis.Position TypeFull timeCompensation DetailsPay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.Job Range Target:Minimum:$100,858.45 USDMedian:$127,680.00 USDIncentive Pay Plans:This job is not incentive eligible.Benefits InformationRegions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.Paid Vacation/Sick Time401K with Company MatchMedical, Dental and Vision BenefitsDisability BenefitsHealth Savings AccountFlexible Spending AccountLife InsuranceParental LeaveEmployee Assistance ProgramAssociate Volunteer ProgramPlease note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.Location DetailsRiverchase Operations CenterLocation:Hoover, AlabamaEqual Opportunity Employer/including Disabled/VeteransJob applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.SummaryLocation: Hoover, AL - Riverchase Operations Center (Birmingham, AL)Type: Full time