Service Advisor
Koehne Chevrolet GMC
Qualified candidates will have the following:
Job Duties
If you are an experienced Service Writer/Advisor, who is looking to further your career with an established and respected automotive dealership, we want to hear from you!
- General knowledge of vehicle mechanical operations
- Sales skills - ability to overcome objections and close sales.
- Excellent customer service skills
- Basic MS Office knowledge; computer software and internet proficiency
- Team Oriented
- Able to work efficiently and multi-task in a fast-paced environment.
- Offer solutions to satisfy customer needs.
- Work closely with the service technicians to complete jobs efficiently.
- Are you a top performer and consistently deliver the best numbers in your service department?
- Is your compensation package reflecting your "TOP DOG" status?
- Tired of your pay plan being changed?
- Tired of Management & systems that don't support you?
- Is your company letting you know how much they appreciate you?
Job Duties
- Able to identify and resolve automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
- Verifies warranty and service contract coverage by examining records and papers, explaining provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor.
- Calculating customer's payment, including deductibles.
- Prepares repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.
- Entering repair orders into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle.
- Obtain customer's approval of estimates.
- Answering questions and concerns.
If you are an experienced Service Writer/Advisor, who is looking to further your career with an established and respected automotive dealership, we want to hear from you!
Vacancy posted 7 days ago
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