M365 Specialist

Job Description

Job Description

Robert Half is seeking an experienced Microsoft 365 Subject Matter Expert to assess, support, and provide recommendations to business teams for a healthcare client based in Salem, OR. This position is a 100% remote opportunity that is 6 months with the potential to extend/convert. Apply today!

Duration: 6 months with potential to extend/convert

Location: 100% remote

Schedule: Monday – Friday – Core hours in PST

Responsibilities:

• Assess the current Microsoft 365 environment and identify gaps, risks, and opportunities for improvement.
• Troubleshoot and resolve complex Tier III Microsoft 365 issues across Exchange, SharePoint, Teams, OneDrive, and user accounts.
• Repair and clean up distribution lists, account issues, permissions, and identity-related problems.
• Review retention policies, legal holds, and eDiscovery processes and help document procedures for accessing and retaining historical data.
• Evaluate workflows and migrate content from TNS/network drives into OneDrive, Microsoft Teams, and SharePoint Online.
• Review Microsoft 365 licensing, permissions, and SharePoint site configurations.
• Develop repeatable processes, documentation, and best practices for the Digital Workplace team.
• Use PowerShell to diagnose, automate, and resolve backend Microsoft 365 issues.
• Provide mentoring, training, and knowledge transfer to junior engineers.
• Deliver high-level technical support to end users ranging from frontline employees to C-suite executives.
• Communicate technical issues proactively and maintain accurate documentation and project calendars.

• Strong hands-on experience administering Microsoft 365 in an enterprise environment.
• Knowledgeable in Microsoft licensing, permissions, retention, account management, and distribution lists.
• Strong Active Directory expertise, including complex identity and account lifecycle management.
• Strong PowerShell scripting skills with the ability to troubleshoot, automate, and resolve backend issues.
• Excellent communication and documentation skills.
• Proactive approach to identifying and communicating issues.
• Experience providing knowledge transfer and mentoring to junior technical resources.