Retail Assistant Store Manager, Sandro NorthPark Center

Retail Assistant Store Manager, Sandro NorthPark Center Location: Maje, NorthPark Center Overview At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high‑fashion designs and sustainability together, crafting exceptional products and memorable experiences across our global footprint. What You’ll Do Client Experience & Service Exemplify exceptional client service by acting as the boutique’s primary host. Ensure each client receives a personalized and memorable shopping experience. Use selling tools effectively to enhance client engagement and satisfaction. Drive individual sales performance to contribute at least 20% to the store’s monthly sales plan. Mentor and motivate the team to achieve and exceed key performance indicators (KPIs). Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques. Leadership & Development Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions. Foster a culture of trust, collaboration, and continuous improvement within the team. Act as Manager on Duty, utilizing strong problem‑solving skills to address and resolve client concerns. Visual Merchandising & Brand Standards Support visual merchandising initiatives, ensuring compliance with brand guidelines. Maintain a visually appealing boutique that reflects the brand’s aesthetic and standards. Qualifications 2+ years of prior supervisory experience in a client‑focused retail environment. Passionate about fashion, styling, and delivering exceptional service. Strong communicator with a natural ability to coach and develop talent. Problem‑solver with a track record of setting and achieving goals. Team‑oriented leader who fosters a positive and motivating workplace. Resourceful in building client relationships and attracting new talent. Flexible availability, including evenings, weekends, and holidays. Aligned with SMCP’s core values and dedicated to growing within the brand. Benefits Competitive base hourly pay, individual commission, and sales incentives. Enjoy a 50% shopping discount and seasonal wardrobe offering. Cell phone contribution, health, dental, life insurance, and disability coverage. Employer‑matched 401(k), paid time off (vacation, sick time, holidays), paid parental leave, and pet benefits. Access to the Employee Assistance Program (EAP) and MAVEN Family Planning support. Ready to Lead with Confidence and Style? Apply today to become part of the SMCP dream team. #J-18808-Ljbffr SMCP