Reliability Engineer (SRE - OMS)

We are seeking a Reliability Engineer (SRE) with expertise in Sterling OMS and experience in distributed systems. The role involves developing automations, leveraging AI/GenAI tools, and ensuring the reliability, scalability, and performance of OMS operations. The ideal candidate will have strong operational skills, a proactive attitude, and the ability to communicate effectively with customers and offshore teams. Roles and Responsibilities Design, implement, and maintain reliable OMS systems and distributed applications. Develop automations using AI/GenAI tools to improve operational efficiency. Monitor, troubleshoot, and optimize system performance and reliability. Handle customer communication regarding incidents, changes, and system updates. Coordinate with offshore teams to ensure smooth operations and timely resolution of issues. Collaborate with development teams to implement reliability best practices. Scale operational processes and tools to support growing business requirements. Required Skills & Competencies Hands-on experience with Sterling OMS. Strong knowledge of distributed systems and system reliability principles. Proficiency in automation and scripting (Python, Shell, or similar). Familiarity with AI/GenAI tools for process automation. Excellent communication skills for coordination with customers and offshore teams. Proactive, solution-oriented attitude with a focus on scalability and reliability. #J-18808-Ljbffr Veriipro