Retail Display Installer - Technology

Retail Display Installer – Technology Location: Travel up to 90 miles from home on average. Paid drive time & mileage reimbursement. Schedule: Monday–Friday. Weekends are not required. Job Type: Per Required Need. Work Location: Market - SS - NC - Durham. Role 2020 Companies seeks a reliable, detail-oriented, and self‑motivated Field Service Representative to join our team and represent leading brands such as Dell, Intel, Dyson, Google, and HP. In this role, you will execute a wide range of in‑store tasks including: Installing and updating sales floor fixtures and endcaps. Performing buildouts, resets, and display repairs. Following planograms and client‑specific directives. Key Responsibilities Respond to field services management within 24 hours of contact. Keep availability updated and accurate. Fully complete all assigned jobs on or before scheduled end dates. Install and build displays, end caps, and fixtures. Complete necessary forms, images, and surveys before leaving the job site. Maintain and update displays according to planograms/client requests. Conduct break‑fix repairs to ensure displays and fixtures are functional. Participate in early morning installations and teamwork of 2+ people. Manage virtual software and ensure successful execution of related tasks and timelines. Assist other team members as needed. Adhere to timelines for accurate timecard submission, reporting anomalies daily. Work independently in a fast‑paced environment. Participate and complete training and certification programs. Accurately track, record, and communicate activity via designated systems/workflows. Available for weekend assignments as needed. Scheduling / Planning Your hours and locations may vary week to week, including occasional weekends; some early morning hours are possible, and/or holidays based on store/client requirements. Accept and schedule all assigned jobs within 48 hours of receipt. Project Execution Follow all directives as provided, executing fully and completely. Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate, and drive solutions while ensuring operational efficiencies. Relationship Development Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders. Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication. Leadership & Cross‑Functional Work Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company. Set a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members. Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success. Customer & Client Satisfaction Ensure customer and client satisfaction is met and continually improved upon according to established shared service field KPIs as determined by field management. Be open to providing and receiving feedback. Qualifications Age / Eligibility Must be 18 or older (due to insurance requirements). Must be authorized to work in the United States. Availability Flexible availability Monday through Friday. Weekend and holiday availability as needed. Early morning and late‑night availability as required. Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period. Physical Abilities Climb a ladder up to 10 feet. Safely lift and carry up to 60 lbs. Ability to kneel, walk, crouch, bend over, handle/grasp, and reach overhead. Adaptability Ability to adjust to the ever‑changing variety of tasks and work environments. Communication Skills Effective communication via phone, text, and email to coordinate tasks and provide updates. Use a smartphone for clocking in/out, taking and uploading photos, downloading applications, and connecting to the internet. Respond to field services management within 24 hours. Education A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory. Experience Preferred Installation and merchandising experience. Proficiency with hand and power tools. Ability to follow planogram directives and secondary communication. Technology Own an Android or Apple mobile device to upload photos and data. Successfully navigate various communication platforms and applications independently. Training Complete all training assignments and tasks within a designated time frame. Work collaboratively and autonomously. Transportation and Travel Have reliable transportation. Valid driver’s license and proof of insurance. Willingness to travel up to 90 miles from home per assignment/shift/daily. Leadership & Communication Superior leadership skills and professional communication and presentation skills. Make sound decisions, show good judgment, and solve problems effectively. Work autonomously with excellent time management and reporting skills. Our Benefits $16.50 per hour. Next‑day pay on demand with DailyPay. Paid drive time and mileage reimbursement. Job assignments available Monday–Friday; weekends not required. Paid training. Flexible self‑scheduling options and fixed shifts based on availability. Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period. Variety of projects and clients. What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are celebrated. We provide paid holidays, long‑term career pathing options, personal development opportunities, and professional stretch assignments. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. #J-18808-Ljbffr 2020 Companies