Receptionist

Front Desk Receptionist

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission to positively impact lives and communities across the state.

At the Y, we're an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone -- especially children -- experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities.

Nature And Scope

The Front Desk Receptionist provides premiere service for current staff and individuals who enter the building. A member of the front desk must consistently greet visitors and do general office tasks.

Responsibilities

• Greet visitors and assist with contact person or meeting room.
• Screen and direct all calls to appropriate contact (to include members, potential members, customers, clients, employees).
• Monitor visitor access and maintain security awareness.
• Manage room reservations and cleanliness.
• Manage parking validations & sign-in.
• Maintain Break Room AM/Start & PM/Empty Coffee Machine.
• Monitors Emergency Response System.
• Respond to emergency situations in a timely and efficient manner.
• Follow safety procedures and maintain a safe work environment.
• Maintain daily log, records, and forms (i.e., staff attendance sheet).
• Answer telephone, record messages and direct calls to appropriate personnel.
• Record sign-in/sign-out log sheets for tracking purposes.
• Receive incoming and outgoing mail for distribution.
• Ensure timely delivery of mail to appropriate personnel.
• Responsible for ordering and maintaining inventory of office/kitchen supplies.
• Prepares agendas, information packets and other materials.
• Responsible for the cleanliness of work room and general maintenance of office equipment to include stock paper and supplies daily.
• Assist with Summer Enrichment Program.
• Draft letters, memoranda, budgets, and various reports as assigned.
• Plan and implement office systems, layout, and equipment procurement.
• Assists with meetings and workshops; prepare required materials, makes conference room reservations, arranges for refreshments.

Requirements

• High School Diploma or GED
• 1+ years of business experience in an office setting
• A working knowledge of computers: MS Word, MS Excel, database management.
• Demonstrates excellent customer service, communication, and time management skills
• Excellent interpersonal, written, and verbal communication skills
• Ability to handle multiple tasks, work independently, problem solve and possess effective time management skills
• Strong customer service skills and personal commitment to service and hospitality
• Knowledge of administrative and clerical procedures
• Strong keyboard skills
• Must be at least 21 years of age

• CPR within 30 days of employment and maintain throughout employment.

Preferred Requirements

• Associate degree in business or related field
• Experience with an Avaya Phone System
• Bilingual language fluency

Ergonomics:

This position works under usual good and/or office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit and walk for extended periods and occasionally climb. Must be able to handle, use fingers, grasp and lift objects and packages and reach with hands and arms. The incumbent must be able to quickly and easily navigate the property/building as required to meet the job functions. Physical demands include ability to lift up to 30 lbs.

Employment and Benefits package for this job posting is offered through Early Childhood Development Co., LLC, whose sole managing member is the YMCA of Metropolitan Atlanta, Inc.

Employment Requirement:

• Ability to pass a pre-employment background check including Criminal Record check, Drug Screening, motor vehicle record (MVR) and reference check according to company policy.
• Must be legally eligible to work in the US without current or future sponsorship.

This job posting is subject to change at any time.

The YMCA of Metropolitan Atlanta offers excellent benefits and career opportunities as part of our culture of excellence. The opportunities to serve are vast, and we're looking for like minded people, who share our values of CARING, HONESTY, RESPECT, and RESPONSIBILITY to join us and do their best work.

The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law.

Location:

YMCA Collins Early Learning Center