Member Experience Associate

Benefits Free uniforms Training & development Opportunity for advancement At Stretch Zone, we believe that nothing is more important than your health. As a Member Experience Associate , your primary role is to create a welcoming, organized, and positive experience for every guest while supporting the day‑to‑day flow of the studio. What You’ll Do Greet every client with a warm, friendly, and professional attitude, creating a great first impression Educate members on the benefits of practitioner‑assisted stretching Assist with demo appointments by guiding members through intake forms and ensuring a smooth, welcoming first visit experience Manage front desk operations including scheduling appointments, answering phones, and responding to texts Provide excellent customer service by assisting with member questions, concerns, and general support Strengthen long‑term member relationships through consistent follow‑ups and thoughtful engagement Maintain a clean, organized, and welcoming studio environment Work closely with practitioners to ensure a smooth and efficient daily schedule Help maintain a positive, team‑oriented studio culture What You’ll Have Previous experience in sales or customer‑facing roles is a plus Comprehensive training provided Clear communication skills and a genuine interest in helping others Openness to learning and growing in a new skill set Who We Are Stretch Zone uses patented equipment and proven protocols to help members improve flexibility, mobility, and overall physical performance while reducing stiffness and enhancing reaction time. #J-18808-Ljbffr Stretch Zone - 1185