Dual Rate Surveillance Shift Supervisor/Surveillance Agent

Dual Rate Surveillance Shift Supervisor/Surveillance Agent

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Observe gaming and non-gaming activity by monitoring electronic surveillance equipment to ensure compliance with applicable laws, procedures, regulations and rules and protect company assets from illegal or questionable activities. Responsible for the efficient operations of the surveillance department during assigned shift. Protect company assets by observing gaming and non-gaming activities to ensure safety, integrity, security and company policies and procedures are followed.

• Observe, document and report any variances to the company, internal controls, money handling activity and state gaming regulations.
• Complete daily audits of department activity, duty logs and cooperate with departments during investigations.
• Possess a thorough knowledge of all table games and gaming functions.
• Respond immediately to any activities that appear unusual or suspicious.
• Detect cheating, theft, embezzlement, illegal activities and procedure/policy violations in all areas of responsibility
• Prepare reports and/or verbalize the occurrence of unusual activities to the Surveillance Manager, Director and/or department heads as required.
• Compile and maintain evidence to assist the property or BGC in any legal actions, employment matters and/or arbitration/grievance proceedings that may arise.
• Know how to operate all equipment used by the Surveillance Department and utilize them to their fullest capacity.
• Review coverage completed by agents and have additional coverage added when needed.
• Assign task to agents to agents on a daily basis when needed.
• Train, coach, discipline, supervise and handle scheduling of department employees.
• Miscellaneous duties as assigned

Qualifications

• Must be at least 18 years of age.
• Three (3) years of practical surveillance experience and previous supervisory experienced preferred.
• Knowledge of CCTV system, all casino games, working knowledge of Microsoft office programs such as excel and Word.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
• Must be an effective communicator and able to maintain proper order in escalated situations.
• Must be able to sit and remain alert for extended periods of time.
• Must have open availability

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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