Customer Service Representative

Customer Service Representative

SRMC Has an Exciting Opportunity for Qualified Candidates!

Position: Full Time Customer Service Representative

Department: Patient Accounting

Shift: Days/Varied

Purpose

The primary purpose of your position as Customer Service Advocate is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor to assure that a successful, viable department is maintained at all times. The primary duties of the Customer Service Advocate is to obtain payments on accounts owed for the services rendered, and to assist patients with questions or concerns with their patient accounts.

Qualifications

· High school graduate with emphasis on clerical studies

• Some exposure to clerical responsibilities. Strong interpersonal skills with the ability to handle large variety of circumstances and conditions.
• Ability to work well with co-workers.
• Computer skills.
• Customer Service and phone experience a plus.
• Knowledge of insurance terminology helpful.

Benefits

· Competitive wages

· Medical/prescription insurance

· Dental insurance

· Vision insurance

· Accident and critical insurance

· Employer paid life insurance

· 403 (b) retirement with employer matching

· Tuition reimbursement

· Continuing education reimbursement

· Cafeteria discounts

· Employee Assistance Program