Service Technician

Position Purpose: The Service Technician is responsible for the removal, troubleshooting, repair, maintenance, and reinstallation of customer pump systems and related equipment. This role supports and services our customers, projects and supplier partners in compliance with company policies and standards. Key Responsibilities: Remove, repair, and reinstall customer pumps and equipment. Perform preventative and predictive maintenance on customer equipment and systems. Troubleshoot, diagnose, disassemble, evaluate, and repair pumps, motors, and related equipment. Read and interpret exploded views, O&M manuals, and parts lists from pump manufacturers. Document work orders, including pump and motor details, cause of failure, parts required, and problem descriptions. Repair or replace mechanical seals, bearings, shafts, wear rings, O-rings, gaskets, and impellers. Clean rotating equipment parts using methods such as parts washers and sand blasters. Work with electrical systems including 120VAC, 240VAC, and 440VAC single- and multi-phase power. Operate, program, repair, and replace Variable Frequency Drives (VFDs). Safely operate shop tools, testing equipment, and specialized repair equipment. Record service and design data to ensure expected performance outcomes. Follow all company safety policies and procedures. Participate in manufacturer pump training courses. Maintain a clean and organized worksite. Assist other mechanics and departments with skilled and non-skilled duties as directed by the Service Manager. Direct Manager/Direct Reports: Reports to: Service Manager Direct Reports: None Travel Requirements: Regular travel to customer job sites within assigned service areas. Physical Requirements: Ability to lift up to 75 lbs. unassisted. Ability to stand, bend, kneel, and perform physical tasks associated with equipment repair and installation. Working Conditions: Work performed in shop environments and at various customer job sites. Exposure to mechanical equipment, electrical systems, and outdoor conditions as required. Minimum Qualifications: Basic mechanical aptitude and ability to operate required equipment. Basic math skills, including fractions. Basic knowledge of pumps and electrical equipment. Valid driver’s license. Strong communication and problem-solving skills. Preferred Qualifications: Demonstrated experience servicing pumps, motors, and related equipment. Experience working with Variable Frequency Drives (VFDs). Minimum Education: High school diploma or equivalent. Preferred Education: None Minimum Years of Work Experience: Minimum of 5 years of related work experience, or as deemed sufficient by management. Certifications: None required Competencies: Mechanical and technical aptitude Troubleshooting and problem-solving Safety awareness Attention to detail Customer Service Orientation Communication and teamwork The base salary for this position typically falls within the range of $20.63 to $26.25 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy. Job Location: Aquafinity - Santa Ana 2221 Standard Ave Santa Ana, CA 92707 As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: View phone number on click.appcast.io, or by email to: View email address on click.appcast.io with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility. ‎ Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement. Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Plan Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays Paid Parental Leave Medical, Dental and Vision Benefits Flexible and Dependent Care Spending Accounts Company paid Life insurance and Short-Term Disability Additional Life Insurance and Long-Term Disability also offered Safety Program with Bonuses for our Drivers Employee Referral Bonus Program Heritage Pool Supply Group, Inc. is a people-first company built to attract and retain the industry’s best talent at every level. Each day we dedicate ourselves above all else to thrilling our employees and our customers while always delivering growth to our supplier partners. Our mission is to help our family of companies achieve new heights and provide opportunities for all employees to grow, thrive, and advance with the company for decades to come. Let’s build a legacy together of our vision to form the nation’s leading family of independent pool & spa supply distributors. Heritage Pool Supply Group, Inc. is a wholly owned subsidiary of The Home Depot. Find out more at As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: View phone number on click.appcast.io, or by email to: View email address on click.appcast.io with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.