Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Intake Specialist

AdaptHealth

Intake Specialist

The Intake Specialist plays a vital role in supporting patient access to care by coordinating referrals, reviewing clinical documentation, and ensuring services are set up accurately and efficiently. You'll work closely with patients, providers, referral sources, and internal teams to navigate insurance requirements, confirm eligibility, and move the intake process forward smoothly.

This role is ideal for someone who enjoys detail-oriented work, patient communication, and collaborating across teams in a fast-paced healthcare environment.

Core responsibilities include:

  • Review medical records, clinical documentation, and payer guidelines to determine patient eligibility, qualification status, and compliance prior to service delivery
  • Communicate with patients regarding financial responsibility, collect payments when applicable, and document interactions accurately
  • Contact patients when documentation does not meet payer requirements, providing updates and alternative options to support timely care
  • Work with referral sources, physicians, and clinical teams to obtain complete and compliant documentation
  • Demonstrate expert knowledge of payer requirements to ensure services are provided appropriately and in compliance
  • Maintain accurate, timely documentation of patient information and communications using electronic systems
  • Accurately enter referrals within established timeframes while meeting productivity and quality standards
  • Coordinate with leadership to ensure appropriate inventory and services are selected and scheduled
  • Work closely with sales, insurance verification, and internal support teams to facilitate the referral and intake process
  • Navigate multiple EMR and online systems to obtain and manage documentation.
  • Ensure appropriate shipping and delivery methods are selected in accordance with company procedures
  • Answer incoming calls promptly and provide professional assistance to patients and referral sources
  • Participate in on-call rotation during non-business hours in accordance with company policy
  • Support team operations and quality standards by following company policies and procedures
  • Performs other related duties as assigned

Why you're the best fit:

  • One (1) year of relatable work experience required
  • High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required
  • Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required
  • Excellent verbal and written communication skills including analytical, problem-solving and decision-making abilities with attention to detail
  • Ability to multi-task in a fast paced environment
  • Proficient computer skills Microsoft Office and healthcare systems are a plus
  • Comfort learning new technologies and navigating multiple systems
  • Ability to work independently while following established procedures and directives

Work environment:

  • Physical requirements: Each role has a unique set of physical demands and work environment(s) that an employee will encounter while performing the essential function of the job. Reasonable accommodations may be made to enable individuals with disability(s) to perform the essential functions. For more detail surrounding these requirements please inquire upon application selection.

Compensation:

  • Compensation is based on experience, location and role level

Total rewards & benefits program:

  • Comprehensive medical, dental and vision coverage (eligible first of the month following hire)
  • 401(k) with company match
  • Paid Time Off Plans including 6 paid holidays
  • Employee Stock Purchase Plan
  • Paid Parental Bonding Leave
  • Short and Long-term Disability Insurance
  • Life and AD&D Insurance
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • CVS Minute Clinic and Teledoc access
  • Spousal Advantage Reimbursement Plan
  • Identity Theft Protection and Legal Plan

Requirements disclosure:

  • Company conducted Background Check is required for all roles
  • Company conducted Motor Vehicle Record Check is required for all driving roles
  • Clinical roles require valid licensure/certification, where applicable

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Ready to make an impact?

If you're passionate about and committed to changing lives, we want to hear from you. Apply today and take the next step in your career with AdaptHealth!

Vacancy posted 23 hours ago
Similar jobs that could be interesting for youBased on the Intake Specialist in O Fallon, MO vacancy
  • $16 per hour

     ...Description As a Life Enrichment Specialist, you will be an integral part of our caring and compassionate team, focused on enriching the lives of residents facing memory challenges, such as dementia or Alzheimer's disease. Your role will involve assisting the Director... 
    Suggested
    Daily paid
    Full time
    Part time
    Flexible hours

    The Colonnade Senior Living

    O Fallon, MO
    23 hours ago
  •  ...excellence, student success, workforce advancement, and life‑long learning within a global society." POSITION SUMMARY The Culinary Specialist teaches in SCC's culinary program, including credit courses, certificates, and community education offerings. Working in... 
    Suggested
    Weekend work
    Afternoon shift

    St. Charles Community College

    Dardenne Prairie, MO
    1 day ago
  •  ...Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize... 
    Suggested

    The Home Depot

    O Fallon, MO
    3 days ago
  •  ...Recruiting Specialist Recruiting Specialist Build Careers. Drive Growth. Make an Impact. *Onsite role in St Louis, MO* Are you passionate about connecting great people with great opportunities? Do you thrive in a fast-paced environment where every... 
    Suggested

    Renewal By Andersen

    O Fallon, MO
    23 hours ago
  •  ...Delivery Specialist The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.... 
    Suggested
    Local area
    Immediate start
    Flexible hours

    O'Reilly Auto Parts

    O Fallon, MO
    4 days ago
  •  ...The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. ​ Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS... 
    Local area
    Flexible hours

    O'Reilly Auto Parts

    O Fallon, MO
    3 days ago
  •  ...Scheduling Specialist The Scheduling Specialist serves as the face of their clinic for clients and their families and supports the clinical...  ...compliance, etc. Onboarding new clients in partnership with Intake, from meet and greet to first day of ABA. Support additional... 
    Permanent employment
    Work at office

    Caravel Autism Health

    Saint Charles, MO
    23 hours ago
  • $57.08k - $60.08k

    Lutheran Child and Family Services of Illinois Effective Date: March 1, 2024 Non-management Job Description Job Title: Child Welfare Specialist Exempt/Non-exempt: EXEMPT Immediate Supervisor: Program Manager Salary Range: $57,079 - $60,079 Benefits: Click Here to view LCFS... 
    Full time
    Contract work
    Work at office
    Immediate start
    Weekend work
    Afternoon shift

    Lutheran Child and Family Services of Illinois

    O Fallon, MO
    2 days ago
  • $83k - $137k

     ...governments realize their greatest potential. Title and Summary Specialist, Product Development - Business Integration & Excellence Who...  ...a Product Development Owner, you will: • Manage Program and Intake processes to ensure optimal resource allocation, timeline... 
    Full time
    Part time
    Worldwide
    Flexible hours

    Mastercard

    O Fallon, MO
    16 days ago
  • $22.25 - $24.25 per hour

     ...team members having meaningful experiences that help them build and develop skills for a career. The role of an Assets Protection Specialist can provide you with the skills and experience of: Using surveillance and intelligence-led tactics to keep team members and... 
    Hourly pay
    Full time
    Temporary work
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Night shift
    Day shift

    Target

    O Fallon, MO
    2 days ago
  • $88k - $141k

     ...(TPRM) Center of Excellence team within the Global Supply Chain organization. In this role, you will be responsible for performing intake and baseline risk assessments of third parties according to the TPRM program framework in order to ensure compliance to Mastercard'... 
    Full time
    Part time
    Work experience placement
    Work at office
    Worldwide
    Flexible hours

    MasterCard

    O Fallon, MO
    11 days ago
  •  ...As one of the largest independent leasing specialists in the world, CSI employees work to provide our customers with superior service and intelligent solutions. We are their resource, not only for financial solutions, but for help with asset management, end-of-life data... 
    Temporary work
    Flexible hours

    CSI Leasing

    Weldon Spring Heights, MO
    3 days ago
  • $60k - $65k

     ...work. Where Your Career is a Force for Good! The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of... 
    Temporary work
    Local area
    Remote work
    Worldwide
    Overseas
    Relocation package
    Flexible hours
    Shift work

    American National Red Cross

    Saint Charles, MO
    4 hours ago
  • $20 - $22 per hour

     ...Order Management Specialist We are seeking an Order Management Specialist to work closely with sales to confirm pricing and clarify customer requirements. You will be responsible for managing all phases of the order fulfillment process, from order entry to confirmation... 
    Contract work
    Temporary work
    Work at office
    Monday to Friday

    Aston Carter

    Wentzville, MO
    3 days ago
  • Hidden-Valley-Estates is seeking a responsible leasing agent in Wentzville, United States. This safety-sensitive position involves assisting the Community Manager with financial success, achieving occupancy goals, and ensuring property maintenance. The ideal candidate ...

    Hidden Valley Estates

    Wentzville, MO
    3 days ago
  • Hearing Center Manager Responsible for overseeing employees and directing operations of the Hearing Center and other areas of the warehouse. Addresses personnel issues and oversees tasks performed by employees. Participates in Licensed Hearing Aid Dispenser duties. ...
    Full time
    Apprenticeship
    Work at office

    Costco Wholesale Corporation

    Saint Peters, MO
    2 days ago
  •  ...student success, workforce advancement, and life-long learning within a global society." SCC is seeking a full-time Admissions Specialist to support newly admitted students through the early stages of the enrollment process and to ensure accurate, efficient... 
    Full time
    Work at office
    Afternoon shift

    St. Charles Community College

    Lake Saint Louis, MO
    6 days ago
  •  ...The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual candidates encouraged... 
    Local area
    Immediate start
    Flexible hours

    O'Reilly Auto Parts

    Winfield, MO
    3 days ago
  • $17.51 per hour

     ...Job Description Job Description Cellphone Repair Specialist Starting wage: $17.51/ per hour Internal applicants reference Promotion/Transfer policy for eligibility along with requirements below As one of the largest IT asset disposition companies in the... 
    Hourly pay
    Temporary work
    Immediate start

    EPC Inc

    Saint Charles, MO
    26 days ago
  • $85k - $132k

     ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior People Specialist Overview Mastercard is seeking a Senior People Specialist to support execution of critical people priorities across... 
    Full time
    Part time
    Worldwide
    Flexible hours

    Mastercard

    O Fallon, MO
    26 days ago
  •  ...Delivery Specialist The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. The position also collects money on C.O.D. deliveries and picks up customer returns. Bilingual... 
    Immediate start

    O'Reilly Auto Enterprises, LLC

    Winfield, MO
    3 days ago
  • $25.54 - $26.81 per hour

     ...Employment Specialist Department: Supported Employment Employment Type: Full Time Location: Wentzville - 1032 Crosswinds Court Compensation: $25.54 - $26.81 / hour Description Help people discover their strengths, achieve meaningful employment, and... 
    Full time
    Work experience placement
    Local area
    Flexible hours

    Compass Health Network

    Wentzville, MO
    3 days ago
  •  ...Eligibility Specialist Make a meaningful impact helping individuals and families access the healthcare coverage they deserve. Schedule: Monday-Friday, 8am-4:30pm As an Eligibility Specialist, you'll be a trusted resource in our rural communities — supporting patients... 
    Monday to Friday

    Compass Health Network

    Wentzville, MO
    2 days ago
  • $20 - $22 per hour

     ...Order Management Specialist Wentzville, MO Job Description We are seeking an Order Management Specialist to work closely with sales to confirm pricing and clarify customer requirements. You will be responsible for managing all phases of the order fulfillment... 
    Contract work
    Temporary work
    Work at office
    Monday to Friday

    Aston Carter

    Wentzville, MO
    1 day ago
  •  ...O'Reilly Automotive Stores, Inc. is seeking a Delivery Specialist to operate store vehicles for safe and efficient delivery of parts to customers. Responsibilities include maintaining vehicle cleanliness and reporting maintenance needs, as well as assisting customers... 

    O'Reilly Automotive Stores, Inc.

    Winfield, MO
    3 days ago
  • $19.09 per hour

     ...Position Type: Support Staff/Behavior Support Specialist Date Posted: 7/22/2026 Location: John Weldon Elementary Closing Date: 08/02/2026 Salary $19.09 Hours 8:50 am - 4:10 pm Reports To Building Administrator About Us... 
    Temporary work

    Francis Howell School District

    O Fallon, MO
    2 days ago
  • $20.98 per hour

     ...Eligibility Specialist Department: FQHC Eligibility Assistance Employment Type: Full Time Location: Wentzville - 1032 Crosswinds Court Compensation: $20.98 / hour Description Make a meaningful impact helping individuals and families access the healthcare coverage they... 
    Full time
    Monday to Friday

    Compass Health Network

    Wentzville, MO
    4 days ago
  • Job Opportunity It's more than a career, it's a calling. MO-SSM Health St. Joseph Hospital - Wentzville Worker Type: PRN Job Highlights: PRN Position-Weekend Hours-8:00AM--4:30PM Preferred strong background leading coping skills, psychoeducational and...
    Hourly pay
    Relief
    Flexible hours
    Shift work
    Weekend work
    Day shift

    SSM Health

    Wentzville, MO
    2 days ago
  • Membership Specialist Job Duties: Provide professional customer service to members and insureds. Deliver service and information to members regarding memberships and insurance. Serve walk‑in and telephone members seeking insurance services. Sell memberships and assist... 
    Work at office

    PVH (Tommy Hilfiger/Calvin Klein)

    Wentzville, MO
    4 days ago
  • The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual candidates encouraged... 
    Local area
    Immediate start
    Flexible hours

    O'Reilly Automotive Stores, Inc.

    Saint Peters, MO
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Intake Specialist. Be the first to apply!