Residential Security Officer East New York Brooklyn

Job Description

Job Description

We are seeking strong, professional, and highly vigilant Residential Security Officers for a high-traffic residential property in East New York, Brooklyn . This is an active security post that requires foot patrols, access control, visibility, deterrence, and strong community engagement.

This role is not for someone looking for a quiet or stationary post . Officers must be prepared to walk the property, monitor activity, manage access through one main entrance and exit point, and maintain a strong but respectful security presence throughout the shift.

The ideal candidate is disciplined, dependable, alert, physically capable of active patrols, and able to communicate professionally with residents, visitors, youth, vendors, and management. We are looking for officers who understand that residential security is not only about enforcement it is also about communication, de-escalation, mentorship, professionalism, and helping improve the culture and safety of the property.

Key Responsibilities

• Maintain a strong, visible security presence throughout the residential property
• Conduct regular foot patrols of the lobby, entrances, exits, hallways, stairwells, mailroom, common areas, exterior areas, and other assigned locations
• Monitor one main entrance and exit point and follow all access control procedures
• Verify residents, guests, visitors, vendors, and contractors according to post orders
• Deter loitering, trespassing, vandalism, unsafe behavior, unauthorized access, and policy violations
• Monitor youth-related activity with patience, confidence, professionalism, and good judgment
• Use de-escalation and clear communication when addressing conflicts or disruptive behavior
• Engage respectfully with residents while maintaining professional boundaries
• Help discourage negative activity through visibility, consistency, professionalism, and relationship-building
• Report safety concerns, maintenance issues, unauthorized access, incidents, and unusual activity
• Complete accurate daily activity reports and incident reports
• Follow company policy, post orders, management instructions, and emergency procedures
• Communicate with supervisors and property management as needed
• Remain alert, active, and engaged throughout the full shift

Ideal Candidate

The ideal candidate has a strong presence but also knows how to connect with people. We are looking for someone who can be firm without being disrespectful, visible without being intimidating, and professional while still being approachable.

This position is best suited for someone who believes in community-based security, mentorship, coaching, and helping transform the atmosphere of a property. The right officer will understand how to build trust while maintaining boundaries, enforcing rules, and protecting the property.

Qualifications

• Valid New York State Security Guard License/Registration required
• Minimum 5 years of security experience required
• Experience working in high-traffic residential properties, affordable housing, supportive housing, youth-heavy communities, or public-facing security environments preferred
• Strong patrol, access control, and observation skills
• Ability to walk, stand, and patrol for extended periods
• Ability to work around residents and youth with professionalism, patience, and confidence
• Strong communication and de-escalation skills
• Excellent report-writing ability
• High level of discipline, reliability, integrity, and professionalism
• Ability to follow instructions and work without direct supervision
• Ability to remain calm under pressure
• Must be punctual, alert, and committed to maintaining a safe community environment

Preferred Experience

• Residential building security
• East New York, Brooklyn, or similar high-traffic community experience
• Community safety or community engagement
• Youth mentorship, coaching, school safety, recreation, or similar experience
• De-escalation or conflict resolution training
• Access control and visitor management
• Foot patrol and exterior patrol experience
• Incident reporting and daily activity reporting

Work Environment

This is an active residential security position located in East New York, Brooklyn . Officers must be comfortable walking the property, engaging with residents and youth, addressing concerns, and maintaining a strong security presence throughout the shift.

This is not a stationary-only post . Officers are expected to be visible, engaged, professional, and proactive at all times.

Position Expectations

We are seeking officers who can help secure the property while also helping improve the culture of the community. The right candidate will be strong, disciplined, empathetic, observant, and committed to creating a safer and more respectful environment for residents, staff, visitors, and families.