Field Service Technician

SUMMARY

MI Conveyance Solutions Field Service Technicians provide the highest levels of mechanical service to meet the needs of our customers. Whether repairing and installing conveyor belts or repairing and maintaining mechanical equipment, we cater to the needs of our customers to keep their industry in motion.

JOB DUTIES

Perform on-site belt installation, splicing, and preventative maintenance and occasional call outs for emergency repairs. Fabricate lightweight and/or heavyweight belts in shop. Perform rigging to facilitate the lifting of belt rolls, presses and tooling on and off conveyor systems. Perform basic millwright tasks such as torch heating and cutting a swell as removal and installation of conveyor components such as bearing, idlers, pulleys, gearboxes, and motors. Serve as customer contact on technical and service-related issues. Work under direct supervision and follow detailed guidelines to work on moderately complex repairs and installations. Work in a safe, courteous, and professional manner at all times. Ensure that processes and environmental conditions comply with local and national regulatory agencies and Motion’s safety standards. Perform other duties as assigned. Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites. Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts. Keep customers informed on the nature of service provided or outstanding issues and recommend system enhancements, upgrades, or repairs. Provide technical support and training to customers on operational or maintenance aspects of system equipment. Communicate technical information to technical and non-technical stakeholders and meet customers daily or as required to ensure high levels of customer satisfaction. Perform on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis. Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date; DOT preferred. Must be aligned with company drug‑free workplace and other required customer regulatory requirements.

EDUCATION & EXPERIENCE

Typically requires a technical degree and zero (0) to three (3) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Ability to read measuring and equipment and perform basic math calculations. Ability to operate shop equipment safely. Ability to operate (be trained to operate) manlifts, forklifts, hand power tools and shop equipment safely. Excellent communication skills. Work effectively with customers, peers and management to resolve client issues. Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date; DOT preferred. Must be aligned with company drug‑free workplace and other required customer regulatory requirements.

PHYSICAL DEMANDS

Push/pull up to 100 pounds. Lift/carry up to 100 pounds. Lift bulky objects. Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carrying/crawling. Working at heights from manlifts, platforms and elevated walkways may be required. Requires wearing safety equipment and safety harness. Working conditions may be indoor and/or outdoor. Noise level may be loud at times.

COMPANY INFORMATION

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Pay: $27.06 - $35.22 / hour Please keep in mind that this is not a guarantee of compensation or salary; the final offer amount may vary based on factors including but not limited to experience and geographic location. Compensation may consist of other components that make up the total rewards package for the position.

EEO STATEMENT

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. #J-18808-Ljbffr Genuine Parts Company