Associate Executive Director ~ Senior Living Community

Associate Executive Director

Full-time

Pay Range: $85,000.00 - $100,000.00

Exempt

Schedule: Monday - Friday

Make a difference by providing great care and love for our treasured residents!  

At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.  

Summary of Role:
The primary objective of this position is to work collaboratively with the Executive Director to ensure all operational needs of the community are met. The Associate Executive Director (AED) will be responsible for assisting with day-to-day operations including addressing family and resident concerns and/or requests, quality assurance, financial management, regulatory compliance, and team member relations. Through joint collaboration with the Executive Director, the AED is expected to ensure the community is supported and honors MorningStar’s missions and values.

Benefits

• Health Insurance offerings such as medical, dental, and vision insurance
• Other Insurance offerings such as life, disability, accident, and critical illness insurance
• 401k plan with matching
• HSA options
• Employee assistance programs
• Paid sick, vacation and birthday!
• Career development programs and opportunity for advancement
• Charitable and philanthropic opportunities
• Tuition Reimbursement 
• Free shift meal!

Duties and Responsibilities of the Position:
 Assist the Executive Director in managing day-to-day operations of the facility.
 Maintain a high degree of resident satisfaction and retention through consistent delivery of high-quality services.
 Motivate and direct all team members to ensure the highest quality of care is provided to all residents.
 Act in the best interest of the community by being a good steward, driving for results, and rallying the team to achieve community goals.
 Assist the Executive Director with recruiting, training, hiring, and disciplining team members.
 Gain a full understanding of the operation in every department.
 Work with Department Heads and Supervisors to provide in-service meetings, new hire orientation, and training programs that enhance the overall operation.
 Ensure adequate supplies and equipment are available, properly stored, and in good working order.
 Collaborate with the Executive Director and the respective Department Heads to ensure each department is operating in accordance with MorningStar’s standards.
 Walk and observe the community daily, spending equal amounts of time in every department.
 Management and oversight of Assisted Living Operations.
 Spend time in each dining room (Reflections, IL, AL) daily to ensure resident satisfaction.
 Ensure compliance with company policies pertaining to resident care, human resources, financial controls, public relations, and maintenance.
 Work in collaboration with the Executive Director by sharing best practices and offer suggestions for improvement as needed.
 Prepare and submit reports as required by the Executive Director.

Job Qualifications:
 A college degree is preferred, but not necessary if work experience fulfills requirements and skills needed to do the job.
 Must obtain an Administrator’s license.
 Minimum three years of experience in senior living is preferred and a passion to work with seniors.
 Previous management experience including hiring, coaching, supervision and discipline of team members.
 Previous experience in managing expenses and financial statements including variance reports.
 Ability to handle multiple priorities effectively while demonstrating strong interpersonal skills.
 Excellent written and verbal skills for effective communication and ability to facilitate presentations as needed.
 Proven ability to manage resident, family and team member relationships and to identify and build relationships within the local community that will drive business and revenue.
 Proficiency in computer skills, Microsoft Office and the ability to learn new/existing applications
 Ability to work weekends, evenings and flexible hours, this position may periodically require on-call twenty-four hours a day/seven days a week.
 Ability to maintain composure during stressful and emergent situations. Must be approachable and have a strong business expertise. 

Physical Requirements and Work Environment
 Sitting, bending, stooping
 Standing for long periods of time
 Lifting 20# or less
 Using phone
 Repetition of computer and keyboard
 Walking up steps, hallways on carpet, concrete, asphalt, linoleum, etc.
 Use of small appliances and office equipment

*Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.

 EEO

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.