Optical Supervisor - Walnut Creek

Responsibilities Optical Duties Work directly with customers to help meet all of their eyewear needs Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy Check that our finished eyewear meets our optical standards, as well as customer requirements and requests Use your expertise to explain prescription terminology and product offerings to customers Leadership Responsibilities Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards Drive the store vision and sales by providing above‑and‑beyond service on the floor and acting as the main contact for customer and operational questions Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like Help maintain general store systems, inventory databases, and business operations Foster and support a productive, positive employee culture in your store Qualifications / Who You Are A licensed dispensing optician in states that require a license or an ABO‑certified optician in non‑licensing states, with 2+ years of experience, including supervisor responsibilities Passionate about the eyewear and retail industries A clear, effective, and professional communicator‑you can break down technical terms for customers to easily understand Dedicated to going above‑and‑beyond to make customers (and your teammates!) happy An energetic, positive team player who’s able to adapt in a fast‑paced, ever‑changing work environment Extremely detail‑oriented, cool under pressure, and capable of juggling a wide range of responsibilities Open‑minded—you're constantly learning and challenging what you know Someone who takes your work very seriously, but not yourself Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Compensation & Benefits In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate’s qualifications, experience, internal equity, and relevant market data. For applicable postings, non‑exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Benefits (Full‑time) Health, vision, and dental insurance Life and AD&D Insurance Paid sick leave Paid Holidays Vacation days per yearRetirement savings plan (401(k)) Parental leave (non‑birthing parents included) Short‑term disability Employee Stock Purchase Plan Employee Assistance Program (EAP) Bereavement Support Optical Education Reimbursement Free eyewear And more (just ask!) Benefits (Part‑time) Employee Assistance Program (EAP) Employee Stock Purchase Plan Free eyewear Paid sick leave And more (just ask!) Equal Opportunity Employer Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr