Tier 2 SME Operations Supervisor
Carrier Enterprise
Carrier Enterprise in Syracuse, NY is seeking a Supervisor to manage the daily operations of the Tier 2 Subject Matter Expert team. In this role, you will oversee support associates, ensuring optimal staffing and adherence to service level KPIs while driving continuous improvement in customer experience. The ideal candidate will have an Associate's degree and at least 4–5 years of experience in a related field, with strong leadership and communication skills. The position provides several benefits, including health insurance and a 401(k) plan with employer match. #J-18808-Ljbffr Carrier Enterprise
Vacancy posted 3 days ago
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