Software Engineer

Senior Analyst Architecture

As a Senior Analyst on the team you will be responsible for the supporting the configuration, maintenance, and infrastructure of the enterprise IT monitoring systems with an emphasis on scripting and building out automation to replace manual steps.

You will provide production support on a M-F business hours schedule. Processing work from our ticket workflow system following the guidelines and documentation provided, also responsible for on-call, extended hours, and weekend support as required to fulfill business requirements.

Duties include:

• Helping maintain a platform-wide observability process focused on identifying symptoms of performance issues and patterns for resolution.
• Creating repeatable, automatable process for detecting, measuring, and communicating on application performance.
• Please note this position is available fully remote out of any state in the United States but there is a strong preference for colleagues local to RI, CT and Arizona due to the location of our Data Centers.

Pay Range

The typical pay range for this role is:

Minimum: 70,000

Maximum: 140,000

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

• 2+ years of experience programing using Ansible or similar automation tools. The ability to script automation workflow processes is essential to this position.
• 1+ years of experience troubleshooting and working to resolve moderate system/application issues.
• 2+ years of experience supporting and maintaining an enterprise level monitoring tool like IBM, MicroFocus, Dynatrace, and AppDynamics.

Preferred Qualifications

• 2+ years of hands on experience with monitoring platform architecture or automation scripting tools.
• Ability to work in a rapid paced environment and must be able to work independently.
• Working knowledge on one or more monitoring tools like Micro Focus, AppD, IBM Tivoli, Instana, Omnibus, Netcool, Dynatrace or any other enterprise monitoring tool.
• Ability to perform monitoring scope analysis, system monitoring design, requesting administrator and service accounts, installing system wide software leveraging scripting skills to automate the delivery and maintenance of our monitoring tools.

Education

• Bachelor's degree or foreign equivalent in Engineering, Computer Science, Information Systems, MIS, or equivalent work experience.

Business Overview

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.