Wholesale Parts Consultant/OSR

Job Description

Job Description

Description:

Are you in the market for a fast-paced job that gives you the opportunity to utilize your excellent sales or customer service abilities? We would love for you to join our team as a wholesale parts consultant/outside sales representative. We are seeking a motivated outgoing person to join our wholesale team, maintaining relationships with current customers and bringing in new ones to drive business. You will be an ambassador of our company, becoming a trusted face to our customers while also adhering to company values and policy. As a member of our team, you will use your strong interpersonal skills to provide service and support to your customers as needed, leveraging various programs and promotions to encourage business growth.

Job Description & Duties

• Wholesale parts consultant for IAM and other GM dealerships
• Assists wholesale account customers in selecting required parts or accessories in a friendly, professional and efficient manner.
• Locates or orders parts as needed
• Prepares invoices for parts to be delivered to wholesale customers
• Maintains and solicits wholesale accounts in person and by telephone
• Keeps parts manager informed on the status of accounts
• Maintains professional appearance
• Fully dedicated to growing the Dealership's IAM business
• Communicates and interfaces with GM Field Manager Aftersales on a regular basis
• Persuasive individual skilled on gaining commitments
• Self-motivated and comfortable working with little to no direction
• Maintains face-to-face exposure with customers
• Meets daily activity levels and KPI Benchmarks
• Understand each customer’s business model and consult on business growth and increasing profitability
• Listens to what the customer needs are and determines best actions to meet them
• Stays on top of industry trends to identify potential opportunities for parts growth
• Prospects and acquires new business
• Leverages CRM tool for reporting insight in conjunction w/ parts manager & rep
• Evaluate order trends, purchase behavior and declining sales
• Understands and is able to convey monthly promotions to existing and prospective customers
• Understands and is able to execute Repairlink, Collisionlink, and GM Rewards in the IAM

Skills/Qualifications

• Demonstrated ability in meeting sales objectives
• Impeccable interpersonal communication skills
• Thorough understanding of the industry and industry trends
• Familiarity with marketing strategies and consumer psychology
• Proficiency with the word processing, spreadsheet and presentation software
• Ability and willingness to travel

• Clean driving record and background check
• High school diploma
• Three years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of automotive and collision repair industry