Cage-Player Services Cashier PT

Job Description

Prepare and issue banks for employees, perform drops, balance cash/chips/other cash equivalents, verify employee drops, complete deposits.

Position: Hourly, Part-time Location: Gold Strike Casino

Responsibilities

Principal duties and responsibilities include:

• Facilitating a wide range of transactions, including a high volume of cash transactions; performing noncash transactions for guests in a courteous, accurate, and timely manner.
• Counting funds and reconciling daily summaries of transactions to balance the main cage, cash vault, and chip vault.
• Issuing banks to employees and drops funds from employees and guests. Verifying money employees drop during shifts and close out.
• Processing and completing daily deposits.
• Processing cash handling transactions including chip issuance and redemption, currency exchanges, check cashing, cash advances, slot machine ticket and promotional voucher redemptions.
• Introducing and promoting rewards program membership benefits and explaining details of current promotions, offers, and other event information to guests.
• Enrolling guests into the rewards program, issuing membership cards, and maintaining accurate player tracking information.
• Treating situations with the appropriate sense of urgency.
• Conducting entry level player evaluations.
• Verifying and distributing payments of jackpots or special payouts and ensuring accurate completion of required paperwork.
• Maintaining cash and accountability of ATMs and various kiosks.
• Handling guest requests, disputes, and complaints in a professional manner, escalating issues to leadership when necessary.
• Safeguarding company assets and reconciling daily transactions to balance at the end of shift.
• Maintaining confidentiality of all casino and guest information.
• Maintaining a clean, well-organized, and properly stocked work area and environment.
• Completing credit-related transactions accurately.
• Inputting, reviewing, and monitoring information in the IGT Patron, CTA, and casino credit systems.
• Updating leadership on guest information that is modified during your shift.
• Maintaining and completing various gaming and company forms and reports.
• Answering cage/credit/promotional related phone calls, potentially multiple lines at once.
• Verifying and updating player information and history in both the gaming and player systems.
• Communicating with leadership regarding credit applications.
• Performing other job-related duties as assigned.

Qualifications

Minimum requirements include:

• High School Diploma or General Education Degree (GED) and/or equivalent combination of education and experience.
• One (1) year cash handling experience.

Certifications, licenses, and registrations:

• Ability to obtain and maintain licensing by the appropriate gaming authority.

Knowledge, skills, and abilities:

• Knowledge of principles and processes for providing excellent guest service.
• Knowledge of computers and proficient in the use of computer software as it relates to the job.
• Effective verbal communication skills.
• Ability to communicate and express thoughts and ideas in a clear and concise manner, both in writing and verbally.
• Ability to deliver a level of service that creates an atmosphere that makes our guests want to return, providing each guest a positive, memorable entertainment experience.
• Ability to remain calm and professional under stressful conditions and during stressful interactions.
• Ability to learn casino games and property amenities to better serve guests.
• Ability to perform basic mathematical computations accurately.
• Ability to learn and explain gaming promotions including drawings and tournaments.
• Ability to learn, and remain in compliance with, federal, state, and local laws, regulations, and ordinances, as well as company and departmental policies, practices, and procedures.
• Ability to make sound decisions when involving guest service.
• Ability to develop and maintain positive working relationships with others.
• Maintains a friendly, upbeat attitude with a smile through adverse situations.
• Presents a pleasant, professional appearance.
• Presents a friendly demeanor, including a smile and welcoming attitude with co-workers, internal, and external guests.

*This is not intended to include every duty or responsibility of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

Job Info

• Job Identification 30557
• Job Category Finance
• Posting Date 09/08/2026, 04:28 PM
• Job Schedule Part time
• Locations Gold Strike Casino (MS) (On-site)
• Regular or Temporary Regular