Service & Accounting Coordinator

Mission

As a Service & Accounting Coordinator, you are responsible for maintaining a service center's parts and service administration process and routines, providing improved communication, documentation, support and training. As well, this role is responsible for assisting the accounting department with various general accounting activities including but not limited to accounts payable and accounts receivable. Primary responsibility is to take care of our customers by ensuring accurate and timely invoicing and billing inquiries.

Your day-to-day

Service Coordinator duties:

• Data entry into SAP, Excel, and/or other software systems as needed for various functions and reports.
• Assist technicians with time entry to MAM2.
• Monitor warranty orders to conclude in timely manner and update in WOL as info is requested.
• Schedule and conduct weekly WIP meeting with service manager to ensure all open orders are closed as needed.
• Provide administrative support for the technical support team by opening work orders, entering their time to work orders, and closing jobs performed by them.
• Schedule shipment of parts as needed to other service centers.
• Assist manager with any requests for capital equipment additions/customer options.
• Approve invoices for payment through Esker, in accordance with the Company's Prokura.
• Collect credit card payments from cash sales customers.
• Check parts delivery status and create MyQuest tickets to expedite backordered parts from supplier.
• Work cooperatively with Customer Service, Technical Service and Field Service groups in a spirit of teamwork to address problem areas and stimulate aftermarket sales.

Accounting Clerk Duties:

• Responsible for invoicing of customer shipments daily.
• Address and resolve customer inquiries regarding invoices in an accurate and timely manner.
• Manage and perform daily and monthly transactions that may also include, check deposits, AP, AR, data entry and filing.
• Ensures all accounting transactions comply with financial policies and procedures.
• Other duties as assigned.

Your skills and experience

• 2-3 years in an accounting and/or administrative role.
• Associate degree in related field; or equivalent work experience.
• Software skills e.g. MS Office
• Attitude to work in a team is a must
• Proficiency in SAP will be considered as a strong plus
• Microsoft Office suite and PC proficiency Strong Excel skills.
• Strong organizational, verbal and written communication skills
• Excellent command of English is a must both oral and written
• You have the willingness to travel if needed for trainings and/or to other Service Centers

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

We offer competitive wages and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short and long-term disability insurance, generous paid time off, and 401(k) matching and automatic company contribution.

Power Technique North America LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.


Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: View email address on click.appcast.io or call View phone number on click.appcast.io. Reasonable accommodation requests will be considered on a case-by-case basis.


We are fully committed to being a part of the solution for a better tomorrow. That's why we have set science-based targets to reduce greenhouse gas emissions to lead the transition to a low-carbon society

Learn more at

Your location

This role requires you to work on-site at our office in Geismar LA, Louisiana United States (US). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long-term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act - we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.


Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.