Client Care Coordinator
$48kSafe Life Home Care
Job Description
Job Description
Job Title: Client Care Coordinator (On-Site)
Location: On-Site
Employment Type: Full-Time
We are looking for a highly motivated Client Care Coordinator who can manage the full client lifecycle, from initial outreach to closing deals and maintaining relationships.
This role requires someone confident in calling leads, converting prospects into clients, and maintaining long-term relationships , while also being open to field visits, 90-day check-ins, and marketing outreach .
Key Responsibilities:Call and follow up with incoming and outbound leads
Qualify prospects and close new client contracts
Build strong relationships with clients and referral sources
Conduct in-person visits when required (including 90-day client check-ins)
Drop off brochures and represent the company in the field
Maintain consistent communication with clients to ensure satisfaction
Coordinate with internal teams for smooth onboarding and service delivery
Track leads, follow-ups, and conversions in CRM systems
Identify opportunities to upsell or expand services
Proven experience in sales, lead conversion, or client acquisition
Strong closing skills, ability to convert leads into signed clients
Excellent communication and negotiation skills
Comfortable with both phone-based sales and face-to-face interactions
Willingness to travel locally for client visits and marketing efforts
Self-driven, target-oriented, and results-focused mindset
Ability to manage multiple leads and follow-ups effectively
Experience in Home Care
Experience working with U.S.-based clients or healthcare systems
Background in field sales or business development
Sales & Closing
Lead Management
Client Relationship Building
Field Marketing
Communication & Negotiation
Time Management
Base salary ($48,000 and above) + performance-based incentives
Growth opportunities within the company
Flexible work structure (field + remote)
Supportive and dynamic team environment
Benefits
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance"
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