Shift Leader

About the Organization Sugarland Petroleum is a small business based in Southwest Houston that owns and operates retail sites, fast‑food restaurants, and commercial real estate, along with gasoline distribution. Our company operates 13 Church's Texas Chicken locations and 4 Lone Star Market convenience store and food service locations. Position Shift Leader Location: Westlake Chevron Employment Type: Full‑time / Part‑time (unspecified) Open Date May 7, 2026 Responsibilities Create schedules for each crew member and ensure that he or she is working accordingly Provide breaks to each crew member according to specified schedules and fill in as a crew member when necessary Oversee the work of crew members to ensure delivery of fast and efficient service to each customer Assist new crew members in understanding the system and handling POS or order‑taking machines Monitor wait times for customers, ensuring that no customer has to wait for longer than the time stipulated by the company Train and develop new employees and ensure that they shadow experienced ones during the course of the shift Assist with inventory control procedures to ensure that all needed supplies, kitchen utensils and equipment are constantly available Create and maintain effective liaison with vendors and suppliers to ensure timely delivery of supplies and equipment Oversee the work of kitchen staff to ensure preparation of quality food items and provide insight into rotating stored items Handle customers' complaints and ensure that they are resolved in a timely manner Oversee the closing and balancing of cash registers at the end of each shift and ensure that any issues are resolved immediately Qualifications Strong customer service and communication skills High school diploma or equivalent Reliable transportation and a flexible schedule Ability to stand for up to 8 hours during a shift and to lift 30 to 50 pounds Physical ability to push, pull, stretch and perform continuous bilateral use of fingers and wrists Company Values Accountability for Results Relentless Improvement Passion to Serve Integrity in All Actions Respect for Each Individual Embrace Change Equal Employment Opportunity Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Hiring Manager: imtiaz Ali #J-18808-Ljbffr Lonestar Market