Specialist - Admin I - Sr.

Job Summary This position will coordinate all administrative functions and provide multifaceted administrative support to department management and staff. Responsibilities typically include scheduling appointments, coordinating incoming mail, maintaining the calendar, making travel arrangements, arranging meetings, running and tracking projects and programs associated with senior management administrative support, accurately producing a variety of reports and presentations using the appropriate software for word processing, graphics and spreadsheets, preparing, and/or updating functionally related reports and records, developing, and/or participating in special projects. Job Duties / Responsibilities Provide secretarial and administrative support to department manager. Manage calendar, schedule events, travel arrangements, expense accounts, departmental meetings, and arrange conference calls. Manage correspondence and routine documents and presentations given minimal direction. Prepare documents, spreadsheets, presentations, interoffice correspondence, and copies. Manage administrative affairs of the department including invoice processing, supply equipment procurement, training records, oversee departmental records retention compliance, etc. Handle multiple assignments, work within deadlines, and maintain confidentiality of departmental issues. Be proactive in forwarding work issues to the appropriate managers/supervisors. Minimum Education Desired: Bachelor's degree in a technical field (e.g., information systems, accounting, business, finance, economics, etc.) or equivalent work experience. Minimum Experience Specialist-Admin I: 0-2 years of experience. Specialist-Admin II: 2-4 years of experience. Specialist-Admin III: 4-6 years of experience. Specialist-Admin Sr: 6+ years of experience. Knowledge, Skills, and Abilities Must be proficient in CIS and CCS billing systems, have good knowledge of Entergy's rates, regulations, programs and payment options, and understand business processes related to Entergy's regulated companies. Must have the ability to resolve process failures from several groups that touch customer accounts and be a responsible member of a team that ensures the accurate billing of Entergy's electric and gas customers. Must be dependable, self-motivated, goal oriented, organized and able to manage multiple tasks with little or no supervision. Strong computer skills required, including Microsoft applications (Outlook, Word, Excel, PowerPoint) and Entergy system applications. Must possess strong written and oral communication skills and have the ability to develop presentations, including training and meeting materials. Must maintain confidentiality at all times. Thorough knowledge and demonstrated understanding and appreciation of Entergy's safe work practices. Demonstrated maturity in decision making and respect of peers. Working knowledge Microsoft Office toolkit application and Entergy's system applications. Excellent oral and written communication skills required, as well as good analytical and organizational skills. Understand Entergy's rates and regulations and programs and payment options. Understand business processes related to Entergy's regulated companies. Understand Corporate programs and initiatives such as ECI, Shared Values, Code of Integrity, etc. Certificates / Licenses Must be EEI SASS Test recommended. Additional Responsibilities As a provider of essential services, Entergy expects its employees to be available to work additional hours, in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. EEO Statement The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. #J-18808-Ljbffr Entergy Corporation