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Operations Coordinator

$24 - $25 per hour

Bitterroot Pros

Full-time · starts part-time in training Operations Coordinator Be the person clients talk to and the person who builds the week. You'll answer calls and texts, book appointments, and keep our crews pointed in the right direction — all from your own quiet home office. A real person reads every application and replies within 24–48 hours. Where you work Remote from your home office Hours Part-time 20–25 hrs/week during training, then full-time Starting pay Growth Reviewed at 90 days; full-time at $24–$25 once trained This is a remote client-care and scheduling role You work from home, on the phone and the calendar. This is not a cleaning job and not a field job. No cleaning No field or job-site work No heavy lifting beyond ordinary supplies No nights or holidays What you'll own Seven responsibilities, in the order they matter day to day. Client conversations and booking Weekly scheduling and dispatch You build the week: assign crews, sequence the day, and rework the calendar when a job runs long or a client moves a date. Client care and rebooking Reviews and reputation You ask happy clients for reviews, respond to the ones that come in, and keep our rating climbing. Team check-ins You check in with crews each day by phone and text, pass along promotions and changes, and make sure everyone knows where they are going. Daily log and power list You keep the daily operations log and the short power list of what has to happen next, so nothing falls through. Supply runs and restocking You watch crew supply levels and restock during the week whenever it is needed, using approved company-card purchases. There is no fixed restock day — you fit it into your regular schedule. Home setup What your home office needs You're the voice clients hear, so the space you work from matters as much as the work itself. A quiet, private space where clients can't hear background noise — no barking, TV or crosstalk on calls Reliable high-speed internet and steady cell service A desk and a real chair you can work a full shift from A computer or laptop, plus a smartphone for calls and texts The standard What great looks like here Clients get a real answer the same day, not a callback promise. Next week's schedule is built before the week starts. Every completed job gets a follow-up and a review ask. Crews never run out of supplies mid-day. Nothing lives only in your head — it lives in the log. Work from home Weekly pay Profit share Referral bonus Paid time off Paid training The Avatar — what this role requires These are not preferences. Every one is part of the person we are hiring. 18 or older and authorized to work in the United States A quiet home office with reliable high-speed internet and cell service Valid driver's license Reliable transportation for weekday supply runs and occasional in-person meetings Living in or near the Bitterroot Valley, Montana Clear background checkPassing drug screen Comfortable with a smartphone, apps and a computer all day Prior office, dispatch, front-desk or scheduling experience Experience handling client phone calls and texts Proven success working remotely without someone looking over your shoulder Calm, organized, detail-driven, good with people Pay starts at $20–$22 an hour and is reviewed at 90 days. Once you fully own the core responsibilities, the full-time range is $24–$25 an hour. #J-18808-Ljbffr Bitterroot Pros

Vacancy posted 5 days ago
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