Medical Receptionist Floater - CMA Required
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Front Desk Receptionist/Ma Floater
The Front Desk Receptionist/MA Floater will be responsible for welcoming patients, collecting essential information and payments, performing administrative and clinical support tasks, and ensuring a smooth and positive experience for patients both in person and over the phone. This role requires flexibility, a high degree of professionalism, and the ability to travel to multiple practice locations (20%)
Front Desk Duties (80%):
- Greet and check-in/out patients in a courteous and professional manner
- Collect co-pays and verify insurance eligibility
- Register new patients and update existing patient demographics in the EHR
- Schedule, confirm, and reschedule appointments
- Answer and triage incoming calls; respond to patient inquiries
- Obtain referrals, medical records, and prepare charts
- Post daily charges and process payments
Floater/Medical Assistant Support (20%):
- Cover front desk or MA duties at various locations based on need
- Assist physicians with patient intake and clinical procedures
- Provide compassionate, confidential communication to patients
- Maintain clean, organized, and stocked clinical and reception areas
$20 - $22 per hour
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