Commercial Dispatcher

: Description:

You're the best and you want to join a team that appreciates you, where you can create your own opportunities.

We Want YOU!

Ambient Edge is a leading provider of Commercial and Residential HVAC and Plumbing Services in Nevada & Arizona. Due to our rapid growth, we are looking to add a Commercial Dispatcher to our dynamic team of Service experts!

The Big Task

You will evaluate customer calls and match the right technician to every job.

In an nutshell- the Commercial Dispatcher will be responsible for:

• Prioritizing daily commercial service calls based on urgency and profitability.
• Work hand-on-hand with technicians to relay key job information to ensure only the best customer service and proficiency.
• Provide excellent customer service by keeping them informed of appointment/job status, resolving issues, and promoting the Ambient Edge Brand.
• Be a positive team player- eager to learn and grow in our rapidly growing industry.

What We Offer

• Our top performers receive a generous compensation package that includes top pay and one of the bets benefit packages in the industry!
Medical Insurance
• - we pay a generous portion of the employee premium for health, dental, vision, life insurance, short-term and long-term disability. We also offer and subsidize family coverage.
• 401k Plan with a company match.
• A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together.

You'll come to love our company outings, and you'll build life-long friendships at Ambient Edge, LLC.

Requirements:

IF you got what it takes, we want to meet with you!

• High School Diploma or equivalent, required
• Customer Service experience a must! Bonus points if experienced in Service Industry.
• Know your way around a computer- Microsoft Office Suite, Service Titan
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications
• Ability to build trust, diffuse conflict and hold others accountable.
• Personality that blends well with a fast-paced, goal-driven environment.
• Competitive individual contributor who also loves to win as a team.

Physical Requirements:

• Lift up to 10lbs occasionally
• Prolonged periods of sitting at a desk and working on a computer
• Bend, stoop, and carry
• Repeating motion that may include wrists, hands, and fingers

At Ambient Edge, we celebrate a diverse group of hardworking employees- and it shows! We are proud to be an equal opportunity employer.