Precision Account Manager - Oncology - Chicago/Minneapolis

Precision Account Manager - Oncology - Chicago/Minneapolis

Field-Based - Precision Account Manager. The Precision Account Manager (PAM) is a field-based oncology account role responsible for educating a multidisciplinary team of cancer and digestive system specialists and their staff who treat patients with FGFR2-positive cholangiocarcinoma about an available treatment for this condition. The PAM will manage a defined geography and engage oncologists, gastrointestinal oncology specialists, gastroenterologists, hepatobiliary specialists, pathologists, pharmacists, advanced practice providers, nurses, molecular diagnostics stakeholders, financial counselors, and appropriate office staff. The role requires experience navigating academic medical centers, cancer institutions, organized systems of care, and complex account environments.

The PAM will develop and execute account plans, deliver accurate and compliant scientific and product education, support appropriate patient identification through molecular testing awareness, and coordinate internal resources to address account needs. Success requires strong oncology clinical acumen, strategic account management, cross-functional collaboration, customer-focused execution, and consistent adherence to all legal, regulatory, and company requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage an assigned geography and achieve or exceed established sales objectives and brand performance expectations in a compliant and ethical manner.
• Create, build, and maintain professional relationships with academic medical centers, cancer institutions, integrated delivery networks, community oncology practices, key opinion leaders, account influencers, and other healthcare stakeholders.
• Educate multidisciplinary customer teams on the disease state, FGFR2 alterations, the role of comprehensive molecular profiling, appropriate patient identification, and the approved product using company-approved resources and messaging.
• Conduct high-quality face-to-face and virtual customer engagements, including formal and informal presentations that clearly communicate complex clinical, molecular testing, access, reimbursement, and patient-support information.
• Develop and execute robust territory and account plans that identify account priorities, treatment pathways, diagnostic workflows, key stakeholders, barriers to appropriate use, and opportunities to improve customer and patient support.
• Understand account-level processes for molecular testing, pathology coordination, specialty pharmacy fulfillment, patient access, reimbursement, HUB services, and patient support, and connect customers with appropriate resources.
• Partner cross-functionally with Precision Oncology leadership, Medical Science Liaisons, Market Access, National or Strategic Accounts, Marketing, Sales Operations, Training, and Patient Services to deliver coordinated account support.
• Mobilize company resources appropriately while maintaining clear role boundaries between commercial and medical functions.
• Develop and maintain knowledge of cholangiocarcinoma, FGFR2 fusions, relevant treatment modalities, competitor activity, emerging oncology trends, and the evolving business environment.
• Provide relevant field and customer insights to leadership and internal partners regarding disease awareness, diagnosis, molecular testing, treatment education, account needs, tools, and product messaging.
• Use customer relationship management and other company systems to document customer interactions, maintain account plans, manage follow-up activities, and support effective territory execution.
• Analyze business trends, account dynamics, claims or other approved data, and territory performance to prioritize activities and inform strategic decision-making.
• Manage territory resources and promotional budgets within company guidelines; complete required reports, training, administrative responsibilities, and expense submissions accurately and on time.
• Participate in relevant medical meetings, conferences, speaker programs, and local educational initiatives consistent with company policy.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors and proactively managing bias.
• All other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Bachelor's degree from an accredited college or university required; business, life sciences, or clinical discipline preferred.
• Minimum of 5 years of pharmaceutical, biotechnology, diagnostic, or medical sales experience, including significant oncology experience. Demonstrated experience calling on academic medical centers, cancer institutions, and other complex oncology accounts is required.
• Understanding of biomarker-driven oncology, molecular testing, pathology workflows, and the role of comprehensive genomic profiling in identifying appropriate patients.
• Ability to learn and communicate complex oncology, cholangiocarcinoma, FGFR2, and product information accurately and confidently.
• Experience engaging oncologists, gastrointestinal specialists, pathologists, pharmacists, advanced practice providers, nurses, diagnostic stakeholders, and office-based support staff.
• Proven ability to map complex accounts, identify decision-makers and influencers, develop account-specific strategies, and coordinate resources across organized systems of care.
• Documented record of strong sales performance, effective launch execution, and achievement of business objectives is preferred.
• Strong presentation, business communication, and customer-centric selling skills, with the ability to convey complex scientific and business information to varied audiences.
• Demonstrated ability to interpret approved sales, market, claims, and account data and translate insights into focused territory actions.
• Working knowledge of oral specialty pharmacy, payer and reimbursement dynamics, patient support programs, and HUB services in oncology is preferred.
• Ability to work effectively across commercial, medical, market access, operations, and patient-services teams in a matrixed environment.
• Proficiency with Veeva or a comparable CRM platform and Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
• Demonstrated commitment to operating within all company policies, industry standards, and applicable legal and regulatory requirements.
• Valid driver's license and ability to meet company driving requirements. Ability to travel extensively within the assigned geography, including overnight travel.

PREFERRED QUALIFICATIONS:

• Advanced degree in business, life sciences, pharmacy, nursing, or another relevant discipline.
• Experience in gastrointestinal oncology, hepatobiliary cancers, rare disease, molecular diagnostics, precision oncology, or biomarker-driven therapy.
• Product launch experience, particularly in a rare oncology indication or with an oral specialty product.
• Established relationships within major academic medical centers, National Cancer Institute- designated cancer centers, or leading regional cancer institutions.
• Experience working across integrated oncology networks, organized customers, and complex institutional accounts.