Customer Engagement Associate

Job Description

Entry-Level Customer Engagement Associate

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Front Page Agency Inc. (FPA)

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Full-Time | Entry-Level | In-Person | Paid Training | Career Growth

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Build Your Career in Customer Engagement & Business Development!

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Are you outgoing, motivated, and looking for an opportunity to gain professional experience while building a long-term career?

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Front Page Agency Inc. (FPA) is expanding its operations throughout Arizona, and we're looking for enthusiastic individuals to join our team as Entry-Level Customer Engagement Associates .

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Our team supports customer acquisition and market expansion initiatives within the growing telecommunications industry, including opportunities connected to Arizona's evolving Cox and Spectrum telecommunications landscape.

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We're looking for individuals who enjoy working with people, thrive in team environments, and want to develop valuable skills in customer relations, communication, business development, and leadership.

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No previous experience is required! We provide hands-on training and mentorship to help you succeed.

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What You'll Do

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As a Customer Engagement Associate, you'll represent telecommunications products and services while helping customers learn about connectivity solutions available to them.

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Your responsibilities will include:

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• Engaging with prospective customers through face-to-face interactions
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• Building relationships and creating positive customer experiences
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• Educating customers about available internet and telecommunications services
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• Understanding customer needs and recommending appropriate service options
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• Supporting customer acquisition through direct sales and outreach
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• Answering questions and assisting customers throughout the enrollment process
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• Working with your team to achieve customer acquisition goals
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• Participating in daily training, coaching, and professional development
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• Supporting customer engagement initiatives across assigned Arizona territories
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As you develop your skills, you may have opportunities to assist with team training, leadership development, and market expansion initiatives.

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Who We're Looking For

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We're interested in candidates who are:

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• Friendly, personable, and confident communicating with others
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• Positive, motivated, and eager to learn
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• Comfortable interacting with customers in person
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• Reliable, organized, and professional
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• Team-oriented with strong interpersonal skills
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• Interested in personal and professional growth
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• Open to feedback and hands-on coaching
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• Excited about opportunities to develop leadership skills
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No prior experience is necessary.

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We encourage applicants with experience in customer service, retail, hospitality, restaurants, athletics, communications, marketing, or business to apply.

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Recent graduates and individuals looking to begin a new career are welcome!

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What We Offer

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• Paid, hands-on training
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• Weekly compensation with performance-based earning opportunities
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• One-on-one mentorship from experienced team leaders
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• Ongoing professional and leadership development
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• Opportunities for performance-based advancement
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• A supportive, team-oriented work environment
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• Experience in customer relations, business development, and telecommunications
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• Opportunities to contribute to Arizona market expansion
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Career Development & Advancement

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At FPA, we believe in providing individuals with the opportunity to grow through hands-on experience and demonstrated performance.

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Our career development opportunities may include:

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Customer Engagement Associate → Senior Associate → Team Leader → Account Management → Business Operations

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Advancement is performance-based and dependent on individual results, leadership ability, and available opportunities.

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Position Details

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• Location: Phoenix, Arizona
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• Employment Type: Full-Time
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• Experience Level: Entry-Level
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• Work Environment: In-Person, Customer-Facing
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• Industry: Telecommunications / Customer Engagement / Business Development
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Please Note: This position involves direct, face-to-face customer engagement, outreach, and sales. It is not a remote, call-center, or traditional desk-based customer service position.

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Apply Today!

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If you're looking for a fresh start, enjoy meeting new people, and want to develop skills that can open doors to future leadership opportunities, we'd love to hear from you!

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Apply today to be considered for our Entry-Level Customer Engagement Associate position and become part of FPA's growing Arizona team!

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Front Page Agency Inc. (FPA)

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Standards so high, they're worthy of the front page.