Server

Server Position at HOTEL PASEO, Autograph Collection

If you are passionate about hospitality, thrive in a boutique luxury environment, and are driven to create exceptional guest experiences, an exciting opportunity awaits in the heart of Palm Desert. At HOTEL PASEO, Autograph Collection, contemporary sophistication blends seamlessly with the relaxed energy of the desert, creating a destination that is both vibrant and refined. We are seeking a Server who will be responsible for serving food and beverages to guests in a friendly, courteous, and timely manner resulting in superior guest satisfaction.

Part of the Milwaukee-based Marcus Hotels & Resorts portfolio, HOTEL PASEO offers guests a distinctive desert retreat featuring 150 thoughtfully designed guest rooms and suites, many showcasing breathtaking views of the San Jacinto Mountains and palm-lined landscape. Guests can unwind by our resort-style pool and on-site spa, explore the area on complimentary bicycles, and enjoy inspired dining at Larkspur Grill, Lemon Drop Pool Bar or Caf Paseo. Located along world-renowned El Paseo, our boutique hotel places guests steps from premier shopping, art galleries, acclaimed restaurants, and vibrant nightlife while serving as the perfect gateway to Palm Springs and the Coachella Valley.

We have opportunities for both full time and part time associates.

Job Responsibilities

• Welcome guests, explain specials, promotions, and menu offerings.
• Demonstrate expert knowledge of menu items, wine list, ingredients, and preparation methods.
• Deliver all required service presentations and hospitality standards.
• Accurately enter orders into the POS system and coordinate with culinary and management teams.
• Retrieve, verify, and serve food and beverages, ensuring guest satisfaction throughout the meal.
• Resolve guest concerns professionally while maintaining a high level of service.
• Process payments, thank guests, and encourage return visits.
• Maintain a clean, organized dining area by resetting tables, restocking supplies, completing side work, and following all liquor regulations.
• Other duties as assigned

Qualifications

• High school degree or equivalent preferred
• One year or more of service in a fine dining outlet required
• Handle customer complaints with empathy and provide proactive solutions
• Proficient in English for guest requests, memos, and reservations
• Ability to work POS system
• Cash handling experience preferred.
• Maintain a clean and organized environment
• Ability to lift up to 35 pounds unassisted on occasion as well as move through crowded rooms to seat guests
• Ability to remember, recite, and promote a variety of menu items
• Ability to work a flexible schedule including days, nights, weekends, and holiday and have reliable transportation to and from work

Benefits

• Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Paid time off
• Medical, dental, and vision insurance (offered after 1 month of employment), company-paid life insurance, employee assistance program offer for full time associates
• 401k with employer match
• Ability to grow your career and transfer from one property to another
• Early wage access
• Free parking
• And more!

Wage Estimate: Starting at $16.90/Hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 18 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

We are an equal opportunity employer and maintain a drug free work place. This organization uses E-Verify to confirm employment eligibility in the US.