Part-Time Retail Customer Experience Specialist

Job Description

Job Description

We are looking for someone who reads this list and thinks, "That's me." If you check off 12 or more of the items below, we'd love to meet you.

1. Live nearby — You live within 45 minutes of Hilton Head Island and can reliably get to work.

2. Love people — Meeting new people energizes you, and you genuinely enjoy helping others.

3. Believe customer service still matters — You don't just help customers; you create experiences they'll remember.

4. Have an active lifestyle — Whether you play tennis, pickleball, golf, walk the beach, or simply enjoy being active, you appreciate the lifestyle our customers love.

5. Are naturally curious — You enjoy learning about products and love sharing what you've learned with others.

6. Are dependable — If you say you'll be there, we never have to wonder.

7. Have a positive attitude — You bring good energy, even when the store gets busy.

8. Are coachable — You welcome feedback and enjoy learning new skills.

9. Take pride in details — You notice when displays need straightening, inventory needs restocking, or something could be done better.

10. Enjoy selling – You listen first, recommend thoughtfully, and help customers find the right solution.

11. Are comfortable with technology — Point-of-sale systems, email, smartphones, and basic computer skills don't intimidate you.

12. Can work independently — You don't need someone looking over your shoulder to stay productive.

13. Enjoy being part of a team — You celebrate wins together and jump in wherever help is needed.

14. Like variety — One minute you're helping someone choose the perfect court shoe, the next you're merchandising apparel, receiving inventory, or preparing an online order.

15. Love creating great first impressions — You believe every customer should leave feeling welcomed, appreciated, and excited to return.

16. Are flexible — You're looking for approximately 8–20 hours per week and can commit to a consistent schedule.

17. Want more than just a job — You're looking to be part of a locally owned business that's passionate about serving the Hilton Head community.

$18 - $20 hourly

What You'll Be Doing

• Deliver an exceptional customer experience every day.

• Help customers find the perfect footwear, apparel, equipment, and accessories.

• Learn about our products and confidently make recommendations.

• Keep the store looking beautiful and organized.

• Friendly, confident communicator with a positive attitude

• Willingness to work weekends, holidays, and flexible shifts

Bonus Points If You...

• Play tennis or pickleball.
• Have retail, hospitality, customer service, or sales experience.
• Love apparel, footwear, or sporting goods.
• Enjoy talking with people and making genuine connections.
• Have an eye for merchandising and presentation.

We're more than a sporting goods store. We're a destination for tennis, pickleball, and active lifestyles. We believe in building relationships, supporting our community, and creating an environment where both our customers and our team genuinely enjoy coming to work.

Perks and Benefits

• Employee discounts and special perks

• Opportunities for growth and skill development

• Fun, team-focused work environment