Store Manager - Direct Hire - Scottsdale AZ

Job Description

Job Description

Store Manager
Position Summary
We are seeking a dynamic and results-driven Store Manager to oversee the daily operations of a busy convenience store and fuel station. This leadership role is responsible for ensuring exceptional customer service, maximizing store profitability, maintaining operational excellence, and developing a high-performing team. The Store Manager will oversee all aspects of the business, including staffing, training, merchandising, inventory control, financial accountability, regulatory compliance, and facility maintenance.
The ideal candidate is a hands-on leader who thrives in a fast-paced retail environment, leads by example, and is committed to delivering outstanding customer experience while driving sales and operational performance.
Location: Scottsdale, AZ
Job Type: Full-Time, Exempt - Direct Hire
Compensation: Salary - $50,000 ($24.03) - $55,000 (26.44) Eligible Quarterly bonus $2500.00 Max
Typical Day-to-Day Responsibilities

• Open and close the store while ensuring operational readiness.
• Lead, coach, and support store Team Members throughout the day.
• Oversee staffing levels, scheduling, and shift coverage.
• Monitor sales performance, fuel pricing, and promotional activities.
• Ensure the store, fuel pumps, parking areas, and restrooms remain clean, stocked, and guest ready.
• Handle customer concerns and resolve issues professionally and promptly.
• Review inventory levels, place orders, and manage product merchandising.
• Complete daily sales reports, payroll processing, invoicing, and required operational documentation.
• Conduct employee training and performance coaching sessions.
• Monitor cash handling procedures, deposits, shrink control, and financial compliance.
• Ensure adherence to safety standards, food handling requirements, and applicable regulations.
• Collaborate with company leadership on performance goals and operational initiatives.

Key Responsibilities
Operations Management

• Oversee all store operations, including convenience store, fuel station, and exterior property.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Manage inventory, merchandising, pricing, and promotional programs.
• Maintain a clean, organized, and safe shopping environment for guests and team members.
• Ensure accurate completion of daily reports, logs, and required documentation.

Team Leadership & Development

• Recruit, interview, hire, train, and develop store employees.
• Build a positive and engaged team culture.
• Conduct performance evaluations and provide ongoing coaching and feedback.
• Create and manage employee schedules while ensuring adequate staffing levels.
• Develop future leaders and support employee advancement opportunities.

Customer Experience

• Deliver exceptional customer service by leading by example.
• Resolve customer complaints and service issues quickly and professionally.
• Train employees on customer engagement, suggestive selling, and service standards.
• Promote a welcoming environment for customers, vendors, and business partners.

Financial Management

• Drive store sales and profitability through effective merchandising and operational controls.
• Oversee cash handling, deposits, lottery transactions, money orders, and other payment processes.
• Monitor labor costs, inventory levels, and shrink performance.
• Ensure accurate payroll processing and invoice management.
• Meet or exceed established financial and operational goals.

Safety & Compliance

• Maintain compliance with alcohol, tobacco, lottery, and other regulatory requirements.
• Enforce workplace safety procedures and conduct ongoing safety training.
• Respond appropriately to emergencies, accidents, and incidents.
• Ensure compliance with ADA, EEOC, and company employment policies.

Qualifications
Required

• High School Diploma or GED.
• 1-2 years of retail, convenience store, food service, or related management experience.
• Experience supervising, coaching, and developing employees.
• Strong customer service and problem-solving skills.
• Proficiency with basic computer applications and retail systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Preferred

• Previous convenience store, gas station, grocery, or quick-service restaurant management experience.
• Experience with inventory management, payroll processing, and sales reporting.
• Knowledge of retail compliance requirements, including age-restricted product sales.

Physical Requirements

• Ability to stand and walk for extended periods throughout an entire shift.
• Frequent bending, stooping, reaching, kneeling, and lifting.
• Ability to lift, push, and pull up to 50 pounds.
• Ability to perform indoor and outdoor duties in varying weather conditions.
• Visual ability to operate registers, fuel station equipment, computers, and inventory systems.
• Ability to communicate clearly with customers, employees, and vendors.

Pay Details: $50,000.00 to $55,000.00 per year

Search managed by: Jason Timothy

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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