Career Opportunities: Sr Registration & Sourcing Manager (94836)

Senior Housing & Sourcing ManagerThe Senior Housing & Sourcing Manager is responsible for sourcing, contracting and managing hotel and venue programs for a wide range of corporate and consumer events of various scale, from a single property to many hotels and sub-blocks, in the U.S. and internationally. Serving as the main point of contact for housing, the Senior Manager leads client, hotel and vendor meetings, negotiates contracts and works with legal teams to mitigate risk, manages direct reports and contractors as assigned, and ensures programs are delivered on time and within budget.This position will support our Registration team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show site 2-3 days per week. The ideal candidate will be based out of any of the following locations:Philadelphia, PALos Angeles, CASan Francisco, CAChicago, ILRoyal Oak, MISt. Paul, MNLas Vegas, NVNew York, NYGrand Prairie, TXMilwaukee, WIEssential Duties & ResponsibilitiesHotel & Venue Sourcing and ContractingLead global hotel and venue sourcing from RFP through contract, utilizing departmental templates and procedures Negotiate room rates, rebates/commissions, concessions, attrition, cancellation and other contract terms; route contracts to the client or Sparks VP+ for review and/or signatureReview hotel/venue and client contract clauses and work with Sparks, client and hotel/venue legal teams to mitigate risk and gain approvalsBuild and maintain strong hotel partner relationships that support favorable terms and fast resolution when programs changeParticipate in RFP process for new business and existing clientsHousing Management & Event LeadershipLead execution of housing for various scale events, from one hotel to many hotels and sub-blocks, from kick-off through final reconciliation, with a focus on sub-block, concession, attrition and reporting managementDevelop and track project schedules, agendas and workbooks; drive timeline with team and clientsManage change throughout the program, including hotel substitutions, date changes, headcount shifts and room type changes; communicate the impact and updated plan to clients, internal teams and hotelsCommunicate with clients, internal teams, hotel partners and third-party vendors with a clear understanding of client goals and objectivesProvide responsive client and attendee support and own escalations through resolutionCollaborate with Registration Lead and contact center team; ensure quality of service and timely delivery of all necessary components for each eventLead, mentor and develop direct reports and contractors assigned to programsAdditional responsibilities may include: BA training docs and execution, vendor staff housing and travel management, and VIP/Special Guest registration, housing and travel managementBudget, Accounting & Vendor ManagementCreate and manage budgets (Procim/GS), hotel and vendor invoice/expense tracking and final reconciliation, ensuring programs are within budget, reconciled in a timely manner and meeting profit margin goalsReconcile hotel billing against contract terms, including concessions earned and attrition chargesNegotiate contracts/agreements with third-party vendors and team contractorsCommission tracking and collection as requiredTechnology & ReportingStrong working knowledge of Passkey; working knowledge of Cvent Supplier Network or an equivalent housing platformBuild housing requirements within the registration technology workflow (Cvent, Swoogo), collaborating with the Registration Lead on workflow build and testingProvide detailed housing reports, analytics and audits; use Excel and pivot tables to track pickup, attrition, concessions and budget and ensure accurate reportingEnsure housing and attendee registration processes comply with GDPR and other privacy regulations, including consent management and data handling for rooming lists and attendee dataTrain managers, specialists and coordinatorsEducation & ExperienceRequiredTypically 6–10 years of housing management and hotel and venue sourcing and contracting experience, including international sourcing Experience negotiating and managing hotel contracts for events with one-to-many hotels and sub-blocks, including concession and attrition managementStrong understanding of hotel contract clauses and experience working with legal teams to mitigate risk and gain approvalsStrong hotel partner relationshipsWorking knowledge of PasskeyExperience building housing requirements within a registration technology workflow (Cvent, RainFocus, Swoogo) and collaborating with registration teams on build and testingAdvanced Excel skills, including pivot tables, for tracking and accurate reportingStrong client service and change management skills, including experience managing mid-program changes such as hotel substitutions and date changesContinuous follow-up and follow-through on project deliverablesStrong written and verbal communication skillsLeadership skills to manage a team, contractors and clientAbility to execute with minimal supervision; mentor junior team membersAbility to manage and reconcile hotel and event budgets, driving profit margin goalsMastery of G Suite (Slides, Sheets, Docs), Microsoft Office, Airtable, and all relevant internal and client toolsAdvanced proficiency in PowerPoint to build, format, and maintain polished client-facing presentations for project updates, event recaps, and strategic recommendationsAbility to travel approximately 25% of the timePreferredCertification in Cvent Supplier Network, or equivalent housing platform experienceTravel RequirementsTravel 25% to 50%What We OfferThe Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.Medical, Dental, Vision InsuranceTuition ReimbursementPaid Parental LeaveLife, Accident and DisabilityRetirement with Company MatchPaid Time OffSalary range of $95,000-$115,000 based upon experienceEligible for an annual bonus of up to 7.5% of the base salaryDiversity CommitmentAt The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.