Retail Associate

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Position: Retail Associate (Part-Time) Reports To: Director, Retail Operations Department: Merchandise FLSA Status: Non-ExemptPay Rate: $17.50/hour

Position SummaryWe are looking for enthusiastic and customer-focused Retail Associates to join our team! This position supports retail operations across Sacramento Kings team stores, games, concerts, and other events at Golden 1 Center.Retail Associates are responsible for delivering an exceptional guest experience, processing sales transactions, maintaining merchandise displays, receiving and stocking inventory, and supporting jersey customization. The ideal candidate is dependable, detail-oriented, and comfortable working in a fast-paced retail and event environment.

Key ResponsibilitiesTeam Store Operations

• Provide friendly, knowledgeable, and efficient service to guests.
• Assist guests with merchandise questions, product selection, and purchase decisions.
• Accurately process cash and credit card transactions using the point-of-sale system.
• Receive, organize, restock, and maintain merchandise throughout the store.
• Maintain a clean, organized, and visually appealing retail environment.
• Assist with visual merchandising and ensure displays remain current, organized, and fully stocked.
• Stay informed about Sacramento Kings merchandise, promotions, and upcoming events.
• Support team sales goals and other retail initiatives.
• Identify and report potential security, safety, or inventory concerns to retail leadership.

Game and Event Merchandise

• Prepare merchandise stands before games, concerts, and other events.
• Count inventory and arrange merchandise displays before doors open.
• Deliver a positive and efficient guest experience in a fast-paced event environment.
• Accurately process transactions using the point-of-sale system.
• Complete post-event merchandise counts and prepare remaining inventory for return or storage.

Receiving and Distribution

• Assist with unloading and receiving merchandise shipments.
• Verify product quantities and prepare new merchandise for the sales floor.
• Stock shelves, organize inventory, and replenish merchandise as needed.
• Assist with the movement and distribution of merchandise throughout the facility.

Jersey Customization and Heat Press Operations

• Operate the heat press machine safely and accurately.
• Set up, clean, and perform routine daily maintenance on heat press equipment.
• Customize jerseys and other merchandise based on guest requests.
• Track and maintain inventory of customization materials and completed items.

Qualifications

• High school diploma or equivalent.
• One to two years of retail or customer service experience preferred; sports or apparel retail experience is a plus.
• Strong customer service, communication, and interpersonal skills.
• Ability to accurately handle cash and operate a point-of-sale system.
• Strong attention to detail and organizational skills.
• Ability to work effectively both independently and as part of a team.
• Dependable and able to thrive in a fast-paced environment.
• Knowledge of or enthusiasm for the Sacramento Kings, the NBA, sports, and live events is a plus.

Physical Requirements

• Ability to stand and move throughout the shift for extended periods.
• Ability to lift and move merchandise weighing up to 30 pounds.
• Ability to assist with unloading shipments, stocking merchandise, and setting up retail displays.

Required Availability and Work ScheduleThis part-time position may include a combination of daytime retail, game, concert, and event shifts.

Daytime Retail Support

• Must have flexibility to work shifts scheduled Monday through Sunday between 9:00 a.m. and 7:30 p.m.
• The specific schedule will vary based on business needs.

Games and Events

• Hours will vary based on the game and event schedule.
• For games beginning at 7:00 p.m., associates must generally be available to report by 4:45 p.m.
• For games with other start times, associates must generally be available approximately two and a half hours before doors open.
• Concert and event shifts will vary based on operational needs.
• Must be available to work evenings, weekends, and holidays as scheduled.