Operations Manager

Key ResponsibilitiesProduction Execution & Floor Leadership

• Own daily production execution for material handling, cutting, and grooving operations

• Ensure consistent throughput, quality, and schedule adherence across both shifts

• Maintain strong floor presence with frequent walkthroughs to observe flow, behavior, safety, and constraints

• Ensure seamless shift-to-shift handoff with no loss of accountability, data, or priorities

• Enforce standard work, job setups, material flow requirements, and process discipline

KPI Ownership & Performance Management

• Establish baseline metrics and recovery plans where performance gaps exist

• Review KPIs daily on the floor and weekly with Operations leadership

• Assign KPI sub-ownership to Supervisors and review progress consistently

• Drive corrective actions — not reporting alone — when metrics miss targets

Team Leadership & Development

• Provide direct leadership to First and Second Shift Supervisors and hourly production employees

• Identify and enforce clear expectations for attendance, behavior, safety, and execution as outlined in the employee handbook

• Lead structured daily huddles with documented actions and follow-up

• Conduct regular one-on-ones with Supervisors focused on KPI ownership, decision making, and leadership growth

• Partner with HR and Operations leadership on hiring, onboarding, performance management, corrective action, employee development, and succession planning

Safety & Quality Ownership

• Ensure safe execution of material movement, cutting, and grooving processes

• Actively identify hazards, address unsafe conditions, and reinforce safe behaviors

• Own quality discipline prior to downstream fabrication (welding/finishing)

• Partner with QA and Engineering to resolve repeat defects and process failures

• Ensure corrective and preventive actions are implemented, monitored for effectiveness, and sustained

Continuous Improvement & Cross-Functional Execution

• Identify production constraints impacting throughput or stability

• Lead targeted improvement initiatives with defined scope, baseline and target metrics, and measurable outcomes

• Drive level loading strategies across shifts to reduce WIP and improve flow

• Standardize improvements so results are sustained independent of supervisor or shift

• Execute plans developed in coordination with Operations, Planning, Engineering, Quality, Maintenance, and Supply Chain

• Identify risks, capacity issues, or manpower constraints early with data-based recommendations

• Provide operational input to the Operations Manager — without owning plant-level capital or long-range strategy decisions

Key Performance Indicators (KPIs)

Required KPI ownership for Cutting & Grooving (PreFabrication):

• First Pass Yield (FPY)

• Cycle Time per Operation

• Daily Throughput vs. Planned

• Downtime (categorized by cause)

• Labor Efficiency / Utilization

• Rework & Scrap

• WIP Levels between Operations

QualificationsRequired

• 5–8+ years in manufacturing or fabrication operations

• 3+ years of direct people leadership, including multi-shift environments

• Working knowledge of material handling systems, cutting, and profiling/grooving processes

• Demonstrated ability to own KPIs and drive measurable improvement

Preferred

• Bachelor's degree in Operations, Engineering, or a related field

• Lean / continuous improvement experience

• Experience operating in KPI-driven, high-accountability environments

Core Skills

• Production Leadership & Floor Presence

• KPI-Driven Performance Management

• Team Development & Coaching

• Safety & Quality Ownership

• Cross-Functional Execution

• Continuous Improvement

Work Environment

• This role requires regular presence on the manufacturing floor across both shifts, with active involvement in material handling, cutting, and grooving operations. Personal protective equipment (PPE) is required in operational areas.