Part-Time Pilot Program Coordinator

Job Description

Job Description

Part-Time Pilot Program Coordinator

Popstarz Popcorn | Concord, NC

Location: Concord, NC | Hybrid
Schedule: Part-Time, approximately 8–12 hours per week
Compensation: Approximately $15/hour
Position Type: Pilot/Project-Based with potential for continued opportunity

About Popstarz Popcorn

Popstarz Popcorn is a growing gourmet popcorn and hospitality brand headquartered in Concord, North Carolina. With more than 200 flavors and a commitment to helping people celebrate life's moments, we're building Popstarz into something much bigger than a traditional popcorn store.

We're looking for a highly organized, dependable and proactive  Part-Time Pilot Program Coordinator to help our leadership team execute and document this exciting hospitality pilot.

Key Responsibilities

The Pilot Program Coordinator will help:

• Maintain the master pilot tracker and project dashboard
• Track hotel contacts, meetings, commitments, product deliveries and follow-ups
• Coordinate calendars and schedule meetings with participating hotel partners
• Prepare materials and information needed for hotel meetings
• Document pilot quantities, dates, SKUs and hotel use cases
• Track product samples and deliveries to participating properties
• Collect and organize hotel staff and guest feedback
• Monitor surveys and feedback forms
• Track hotel reorders and recurring opportunities
• Maintain accurate notes from meetings and conversations
• Organize property-level information, including purchasing processes and budget insights shared during the pilot
• Prepare a concise weekly pilot status report for leadership
• Follow up on outstanding action items
• Keep digital files, documents and pilot information organized
• Help document processes that can eventually become a formal Suite Retreats operating playbook
• Assist with other project coordination activities as the pilot develops

What We're Looking For

The ideal candidate is:

• Extremely organized
• Dependable and punctual
• Detail-oriented
• Professional in written and verbal communication
• Comfortable communicating with business professionals
• Able to manage several moving pieces simultaneously
• Comfortable with spreadsheets and basic tracking systems
• Able to work independently after receiving clear direction
• Proactive about identifying missing information and following up
• Comfortable learning new software and systems
• Excited about helping build something from the ground up

Preferred Experience

Experience in one or more of the following areas is helpful but not required:

• Project coordination
• Administrative support
• Executive assistance
• Hospitality
• Hotel operations
• Customer service
• Event coordination
• Sales support
• CRM/database management
• Small-business operations

Strong candidates with limited professional experience but exceptional organization, communication and follow-through are encouraged to apply.

Technology

Candidates should be comfortable working with common business tools such as:

• Google Workspace or Microsoft Office
• Excel or Google Sheets
• Email and calendar management
• Zoom or virtual meeting platforms

Experience with project-management or CRM platforms is a plus.

Schedule & Work Environment

This is a  part-time hybrid position based in Concord, NC , initially requiring approximately 8–12 hours per week .

Some responsibilities may be completed remotely, while others may require time at Popstarz Popcorn or occasional support related to pilot activities.

Because this is a live pilot program, flexibility and responsiveness during agreed-upon working hours are important.

There may be an opportunity for the position to grow as Popstarz expands its partnerships.

What Success Looks Like

You'll know you're succeeding when:

Nothing important gets lost.

Conversations are documented.

Follow-ups happen on time.

Deliveries are tracked.

Feedback is captured.

Leadership knows exactly where the pilot stands.

And the information we're learning today is being turned into a system Popstarz can use tomorrow.

Popstarz Popcorn is a growing gourmet popcorn and hospitality brand headquartered in Concord, North Carolina. With more than 200 flavors and a commitment to helping people celebrate life's moments, we're building Popstarz into something much bigger than a traditional popcorn store.

Company Description

Popstarz Popcorn is a growing gourmet popcorn and hospitality brand headquartered in Concord, North Carolina. With more than 200 flavors and a commitment to helping people celebrate life's moments, we're building Popstarz into something much bigger than a traditional popcorn store.