Senior Technology Risk Analyst - Monitoring and Testing

Description The Enterprise Technology & Security (ETS) Risk Senior Analyst leads the identification, assessment, and mitigation of technology-related risks, ensuring the organization's risk management practices are robust and effective. Serving as a key contributor within a first-line risk team, this role works directly with Risk Managers to execute control monitoring and testing that aligns with the bank’s risk appetite framework, regulatory expectations, and industry standards. You will oversee end-to-end testing execution, apply advanced risk judgment, and mentor analysts to strengthen testing consistency and documentation quality. This role requires the ability to influence stakeholders through data-driven insights, proactively identify emerging risks, and drive continuous improvements in monitoring, analytics, and automation. This role requires strong professional judgment, high quality documentation, and timely communication to support a resilient control environment and informed risk decisions. The Senior Analyst applies deep knowledge of frameworks such as Cybersecurity Risk Institute (CRI) Profile, NIST 800-53, and NIST Cybersecurity Framework to assess risk and drive meaningful improvements in the bank's security and technology risk posture. Responsibilities Lead planning and execution of control monitoring and testing across multiple complex technology and cybersecurity processes, ensuring adherence to methodology, timelines, and quality standards. Independently perform and/or oversee control design and operating effectiveness testing; review workpapers and evidence for completeness, accuracy, and audit readiness. Assess material controls and evaluate whether enhanced controls and remediation actions are effective to support issue validation and closure. Ensure testing results are documented clearly and accurately in the system of record and supporting tools, producing audit-ready documentation suitable for QA, Internal Audit, and Regulatory review. Proactively escal Experience & Skills Required 5–7 years of progressive experience in IT risk management, information security, or internal audit. Working knowledge of control frameworks including CRI Profile, NIST 800-53, NIST CSF, COBIT, and/or ITIL. Experience conducting or supporting RCSAs, control testing, and risk assessments in a regulated environment. Strong analytical and problem-solving skills with the ability to interpret complex data and translate findings into actionable recommendations. Demonstrated ability to manage multiple concurrent priorities with minimal oversight. Strong interpersonal and written communication skills; able to convey technical risk concepts to non-technical stakeholders. Proficiency with GRC platforms (e.g., Archer), ITSM tools (e.g., ServiceNow, Jira), and security tools (e.g., Splunk, Qualys, DataDog, Wiz, and/or CyberArk). Experience with cloud platforms such as AWS, Azure. Familiarity with reporting tools (Tableau, PowerBi). Preferred Experience in a regulated financial institution or banking environment. Familiarity with cloud infrastructure risk, cyber recovery, or third-party risk management. Prior experience responding to regulatory exams or supporting audit remediation. Education Bachelor’s degree in Information Technology, Cybersecurity, Business, or a related field required; Master’s degree preferred. One or more of the following certifications are preferred: CISA (Certified Information Systems Auditor), CRISC (Certified in Risk and Information Systems Control), CISM (Certified Information Security Manager), AWS Cloud Practitioner, Microsoft Azure Fundamentals. Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday-Friday Hybrid: 4 days per week onsite, 1 day remote Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. #J-18808-Ljbffr Citizens Bank