Field Service Technician- St. Louis Missouri

Job Description

Job Description

Edge Technologies is a leading provider of machine tool automation and peripheral equipment for the metalworking industry. Rapid and sustained growth has us seeking a Field Service Technician to be part of our Technical Support team. As a field service engineer, you are an essential face of the organization.

Our work environment includes:

• Modern office setting
• Growth opportunities
• Wellness programs

Edge Technologies is seeking a Field Service Technician to work in the St. Louis area. This position will require travel for hands-on training during the first year. After the initial training, this position will be based in St. Louis with occasional travel.

Qualifications:

• Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control
• Ability to effectively communicate with the customer and professionally represent the company are critical requirements
• Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting
• Knowledge of CNC turning centers, specifically sliding headstock lathes, is a plus
• Must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning
• Must be self-motivated and project-driven

Duties:

• Participate in installation, repairs, and maintaining the equipment while adding value for the customer
• Travel on-site for troubleshooting any issues our customer has with machinery
• Receive briefing from fellow Technical Support associates prior to customer visit. This will include any action or troubleshooting activities already taken with the customer to address their needs
• Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region
• Work collectively with the Technical Support team to develop a plan for correcting the issues
• Tools and instruments provided

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Overnight travel will be 50 - 75% depending on your base of operation.

License/Certification:

• Driver's License (Required)