Enterprise Account Executive

About the Role

ChurnZero is the leading Customer Success platform powering retention and growth for the world's top SaaS companies.We're entering a new chapter of scale - fueled by AI innovation, a modernized sales strategy, and a market-segmented GTM motion.


As an Enterprise Account Executive , you'll join a high-performing team built for velocity and excellence.You'll target large-scale SaaS organizations (typically 500+ employees) and run strategic, multi-threaded sales cycles with executives across Customer Success, RevOps, and Revenue.If you're a consultative seller ready to close meaningful deals in a market that's redefining customer success - this is your opportunity to make a major impact.


Job Title : Enterprise Account Executive

Classification : Exempt

Reports to : Team Lead, Enterprise Sales

Location : Hybrid - Washington, D.C., US-based preferred

Target Salary Range : $100k to $120 annual base salary

Target OTE Range : $200k to $220k annual OTE target

What You'll Do

• Own the full sales cycle from initial engagement through close for enterprise accounts (average ACV $125K+)

• Generate and manage pipeline through a mix of inbound qualification and self-sourced outbound prospecting

• Orchestrate internal resources across Solutions Consulting, Product, and Leadership - maintaining ownership of deal strategy and progression while leveraging cross-functional expertise.

• Lead executive-level discovery and champion-building conversations with CS, RevOps, and Revenue leaders

• Drive deal momentum using structured methodologies (MEDDPICC, Challenger, or Sandler) and maintain CRM precision

• Deliver accurate forecasts and execute with operational discipline

• Consistently achieve or exceed monthly and quarterly quotas

What You'll Bring

• 3-5 years of SaaS sales experience, including success with enterprise-level customers (500+ employees)

• Proven ability to generate outbound pipeline and lead complex, multi-stakeholder deals

• Strong command of discovery, value mapping, and executive storytelling

• Operational fluency in forecasting, deal pacing, and CRM hygiene

• Familiarity with (or a desire to master) structured sales frameworks like MEDDPICC, Challenger, or Sandler

• Strategic thinker with strong business acumen and a consultative approach to customer engagement

• AI fluency is a plus - we're innovating in this space and need sellers who think forward

Why Join Us

• Culture of Excellence - We're a team of elite sellers who take pride in our craft. We compete to win, celebrate each other's success, and share what works so everyone levels up. This is a place for people who love selling - and love being part of a team that wins together.

• Career Growth - We promote from within and invest deeply in development. Many of our leaders started as AEs - proof that if you perform here, your next step is already being built for you.

• Momentum - We're a category leader in one of SaaS's fastest-growing markets, backed by record growth, a modern GTM motion, and an AI-powered roadmap that's creating new conversations every day.

• Impact - You'll sell a product that changes how SaaS companies retain and grow their customers - a mission that's never been more relevant.

About ChurnZero

ChurnZero is the AI-powered platform and partner for customer growth, engineered for customer teams to deliver more recurring revenue and customer value at scale. ChurnZero's customer growth software connects proprietary Customer Success AI™, analysis, and automation to the customer experience, enabling personalized in-app communication, advanced health scoring, actionable reporting, accurate revenue forecasting, and scalability across every stage of team maturity. ChurnZero's team prides itself on being a top-rated partner, consultant, and coach to customer teams worldwide. Founded in 2015, ChurnZero is a remote-first company with headquarters in Washington, D.C.