Automotive Service Manager

PEP BOYS / Mavis Tire - Automotive Assistant & Service ManagersPep Boys is now part of the Mavis Tire family -- and we're growing our team!We're looking for experienced, full-time Automotive Assistant Managers and Service Managers to join Team Mavis at our automotive service, repair, and tire sales centers in the Dover, DE area.If you have automotive experience, strong customer service skills, and are ready to take the next step in your career, we want to hear from you. As part of the Mavis family, you'll join the nation's largest automotive service organization, with more than 4,000 locations and opportunities to grow your career.About the Assistant Manager PositionAs an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.Responsibilities include:Supporting efficient, safe, and effective store operationsScheduling and coordinating Mechanics and TechniciansManaging outside orders and service workflowEnsuring quality and timely completion of customer vehiclesHelping enforce company policies, procedures, and safety standardsSupporting the team in delivering an excellent customer experienceAbout the Service Manager PositionAs a Service Manager, you'll combine automotive knowledge, customer service, and sales skills to help customers make informed decisions about their vehicles while keeping the service operation running efficiently.Responsibilities include:Assisting customers with tire selections and automotive service needsRecommending necessary undercar repairs and maintenanceCoordinating the workflow of Mechanics and TechniciansStaging and monitoring vehicle repair and maintenance workCommunicating repair recommendations and services clearly to customersSupporting sales initiatives while delivering excellent customer serviceEnsuring repairs and services are completed accurately and on timeWhy Join Team Mavis?At Mavis, we know great leaders drive great teams. We offer:Competitive weekly payWeekly incentive compensationMedical, dental, and vision insurance401(k) retirement savings plan with employer matchPaid vacation, PTO, and holidaysLife insuranceOn-the-job training and developmentA stable, team-oriented work environmentOpportunities for career growth and advancementQualificationsTo be eligible for an Automotive Assistant Manager or Service Manager position, you must:Be at least 18 years of ageBe legally authorized to work in the United StatesHave at least 1 year of experience and/or training in automotive parts or tire sales, automotive repair and maintenance, or an equivalent combination of education, training, and experienceHave strong customer service and communication skillsBe comfortable working in a fast-paced, team-oriented environmentReady to Take the Next Step in Your Career? APPLY NOW!Join Pep Boys and Team Mavis-and grow your automotive career with us!Mavis is an Equal Opportunity Employer. Mavis Tire