Administrative Assistant for Marriage and Family Therapy

Job Description

Job Description

Part-Time Administrative AssistantMount Mercy University is seeking a detail-oriented and organized Part-Time Administrative Assistant to support the Graduate Marriage and Family Therapy (MFT) Program and Olson MFT Clinic.This position serves as a primary point of contact for clients, students, faculty, and staff and is responsible for clinic scheduling, client services, billing, records management, data tracking, and general administrative support. The successful candidate will maintain confidentiality, provide excellent customer service, and ensure administrative processes are completed accurately and efficiently.Key ResponsibilitiesManage client scheduling, referrals, appointments, and communications.Provide front-office support and maintain a professional clinic environment.Process client payments and assist with billing and account management.Maintain electronic client records and conduct routine audits for compliance.Track documentation and support HIPAA-compliant recordkeeping practices.Maintain databases, prepare reports, and assist with program operations.Support Graduate Center and clinic administrative functions as needed.QualificationsPreferred:Bachelor 's degreeAdministrative experience in healthcare, higher education, or a related fieldExperience with electronic scheduling, records, or database systemsHIPAA or healthcare administrative experienceRequired Skills:Strong organizational, communication, and customer service skillsExcellent attention to detail and accuracyAbility to maintain confidentiality and handle sensitive informationAbility to work independently and collaborativelyJoin a mission-driven team dedicated to supporting students, clients, and the community through quality education and clinical services.Benefits:Prorated paid time off and holidaysProrated Tuition RemissionSupportive and collaborative work environmentSt. Ambrose University and its affiliate campuses, including Mount Mercy University in Cedar Rapids, Iowa, are an inclusive, Catholic, and diocesan community of learners. Together, we empower all members of our community to act courageously, to seek wisdom through faith and reason, to work for justice and mercy, and to lead lives of service. St. Ambrose University and its affiliated institutions within its Catholic higher education network are equal opportunity employers. How to Apply: Interested candidates should submit your resume, cover letter, and contact information for three professional references though our online application portal at Applications will be reviewed on a rolling basis until the position is filled. #HEJ