Senior Account Associate- Commercial Insurance (Transportation)
Insurance Office of America
Description
Job Description:
Title: Senior Account Associate - Commercial Lines
Work Mode: Remote, Eastern and Central Times Zones Only | Location/Supporting: St. Petersburg, FL | Book Focus: Transportation
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs.
Key Responsibilities:
Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.
Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time.
Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters.
New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Contract Review: Assist in reviewing contracts to ensure proper coverages are included.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
3+ years of customer service experience in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active licensing, professional designation (CISR) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is 60-70K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- ...Job Description: Title: Senior Account Associate - Commercial Lines Work Mode: Remote, Eastern... ...St. Petersburg, FL | Book Focus: Transportation Please note: If this position... ...finance agreements, summaries of insurance, loss runs, MVRs, ID cards,...SeniorCommercialContract workRemote work
$100k - $115k
...salary Flexible schedule Health insurance Opportunity for advancement... ...Agent, we are looking for a motivated Account Associate - State Farm Agent Team Member who is eager... ...Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Crystal...SuggestedFor contractorsWork at officeFlexible hours- ...performance ~ Competitive salary ~ Flexible schedule ~ Health insurance ~ Opportunity for advancement ~ Paid time off ~... ...you, you’d fit right in here. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Anna Gaudyn - State Farm...SuggestedWork at officeFlexible hours
$80k - $95k
Insurance Office of America is looking for a Senior Account Manager for Commercial Lines in Carpentersville, Illinois. The ideal candidate will manage an assigned book of business, ensuring account retention and supporting new business. Candidates must have at least 5...SeniorCommercialRemote jobWork at office- Insurance Office of America is seeking a Senior Account Manager for Commercial Lines. This fully remote position focuses on managing a book of business with an emphasis on customer service and account retention. Candidates should have 5+ years of experience in account...SeniorCommercialRemote jobWork at office
$12 - $14 per hour
...service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes,... ...following schedule: Monday, Tues, Wed, Friday 10am to 5pm Associate's degree or higher preferred If you are motivated to succeed...Hourly payPart timeFor contractorsWork at officeMonday to Friday- A community bank is seeking a Senior Underwriter/Credit Officer to evaluate and manage commercial credit risk. The ideal candidate will have over 7 years of experience, strong analytical skills, and proficiency in credit processes. Key responsibilities include analyzing...SeniorCommercial
$75k - $140k
...moving, and meaningful. The Senior Claims Specialist works within... ...leadership team that values accountability, collaboration, and growth.... ...managing an inventory of commercial property/casualty claims involving... ...OCP, OCIP, CCIP and Self-Insured Retention programs. Conduct...SeniorCommercialFull timeContract workFor contractorsFor subcontractorWork at officeLocal areaRemote work$80k - $95k
Insurance Office of America is looking for a Senior Account Manager - Commercial Lines to manage an assigned book of business, ensuring account retention and supporting new business. The ideal candidate will have over 5 years of account management experience or 7+ years...SeniorCommercialRemote jobWork at office- Insurance Office of America is seeking a Senior Account Manager for Commercial Lines. This remote role supports Eastern and Central time zones with on-site flexibility for Florida branch needs. You will manage an assigned book of business, retain clients, and coordinate...SeniorCommercialRemote jobWork at office
- Insurance Office of America is seeking a Senior Account Manager - Commercial Lines in South Elgin, IL. This role involves managing client accounts, ensuring retention, and supporting new business initiatives. The ideal candidate should have over 5 years of account management...SeniorCommercialRemote jobWork at office
- Insurance Office of America is seeking a Senior Account Manager - Commercial Lines to manage assigned accounts and ensure retention. The ideal candidate should have over 5 years of account management experience or 7 years in the insurance industry. Responsibilities include...SeniorCommercialRemote jobWork at office
- Insurance Office of America is seeking a Senior Account Manager for Commercial Lines to manage a book of business, retain clients, and support new business from a remote setting across Eastern and Central Time Zones. You will lead the account management team, oversee policy...SeniorCommercialRemote jobWork at office
- Insurance Office of America is seeking a Senior Account Manager - Commercial Lines to manage a book of business, retain accounts, and support new business. This role coordinates day-to-day admin and customer service, resolves complex issues, and serves as SME for the account...SeniorCommercialRemote jobWork at office
- Insurance Office of America is seeking a Senior Account Manager - Commercial Lines to manage an assigned book of business, drive retention, and support new client growth. This role supports remote work within the Eastern and Central time zones, with occasional on-site...SeniorCommercialRemote jobWork at office
- The Insurance Office of America is seeking a Senior Account Manager - Commercial Lines to join our team. The ideal candidate will manage an assigned book of business while ensuring account retention and supporting new business initiatives. This role can be performed as...SeniorCommercialRemote job
- Insurance Office of America seeks a Senior Account Manager for Commercial Lines. The role supports remote work within Eastern and Central Time zones, with onsite as needed per policy. You will manage a book of business, handle renewals, billing, and claims while delivering...SeniorCommercialRemote jobWork at office
$50k - $65k
...innovative companies in the Americas. Impact of the role The Accounting Associate is responsible for day-to-day general accounting and... ...posting of inventory and receivables Support supervisors and senior leadership with expense inquiries, account research, ad hoc...Full timeWork at office- Insurance Office of America is seeking a Senior Account Manager for Commercial Lines to manage a book of business and support new business initiatives. This role requires 5+ years of account management experience and emphasizes customer service and technical competence...SeniorCommercialRemote jobWork at office
- Insurance Office of America is hiring a Senior Account Manager to manage an assigned book of business, ensuring client satisfaction and retention. This role requires an active property & casualty license, excellent customer service, and strong analytical skills. The ideal...SeniorCommercialRemote job
- ...applications. The ideal candidate will have over 12 years of experience in IT application solution design, particularly in commercial insurance underwriting systems. This role includes creating design documents, collaborating with stakeholders, and implementing robust...SeniorCommercial
$128k - $192k
NACBA is seeking a Senior Underwriter to join their Corporate Solutions team based in Schaumburg, IL or Windsor, CT. This role involves... .... The ideal candidate should have a strong background in commercial Accident & Health underwriting, excellent analytical skills, and...SeniorCommercial$40.23k - $74.87k
...Senior Client Service Representative About Marsh McLennan Agency... ...brokerage providing business insurance, employee benefits, private... ...Collaborating closely with the account servicing team, you will also... ...~2+ years' experience in commercial Property & Casualty insurance...SeniorCommercialWork at officeWork from home- Liberty Mutual Insurance is seeking a Claims Team Manager in Hoffman Estates, IL to lead the UPS casualty claims team in the Southeast Region. The ideal candidate will supervise operations, manage team performance, and ensure compliance with claims quality standards. Strong...SeniorCommercialWork at office
$10k
...Available ~ Safety Incentive Plan (up to $10k/year) ~ PPO Health Insurance Policy, Dental, Vision ~401K Plan with Company Match ~7... ...VerifiableLiquid Chemical Tanker Experience ~ Valid Class A Commercial Drivers License with Tank Endorsement ~ Hazmat and TWIC (...CommercialHourly payWeekly payLocal area$135k - $150k
Job Summary The Senior Manager, Market Intelligence plays a pivotal... ...This role supports all U.S. commercial businesses, including... ...willingness to travel (via public transportation: air/auto) approximately 10%... ...coverage, as well as life insurance, disability, 401K with...SeniorCommercialWork at officeFlexible hoursNight shiftWeekend work3 days per week- ...Senior CAD Designer Lake Zurich, IL, USA Job Summary: We... ...CAD Designer specializing in commercial construction to join our dynamic... ...construction materials. Associate's or Bachelor's degree in... ...~ Health, dental, and vision insurance ~401(k) with company matching...SeniorCommercial
$72.95k - $103.96k
...solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one... ...accurate, timely financial information Prepare and review account reconciliations, ensuring completeness and accuracy...SeniorCommercialFull timeTemporary workPart timeWork at officeLocal areaFlexible hours$42k - $52k
...and organized Project Accounting Assistant to join our... ...pursuing an Associate’s Degree in Accounting... ...vision, company‑paid life insurance Mental wellness benefits... ..., and Vertical Transportation Consulting Services,... ...learning organisation, our senior experts routinely...Temporary workWork experience placementWork at officeFlexible hours- Innovative Flooring Systems, LLC specializes in commercial flooring. With over 20 years of experience, we are highly skilled and fully... ...Experience in project management is a plus Competitive Pay 401k Health Insurance Package (Health/Dental/Vision) #J-18808-Ljbffr Innovative...CommercialFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Account Associate- Commercial Insurance (Transportation). Be the first to apply!
- senior Carpentersville, IL
- senior performance engineer Carpentersville, IL
- commercial Carpentersville, IL
- commercial sales Carpentersville, IL
- commercial fleet sales Carpentersville, IL
- insurance customer service advisor Carpentersville, IL
- rn insurance assessment Carpentersville, IL
- insurance Carpentersville, IL
- customer service representative insurance Carpentersville, IL
- insurance sales part time Carpentersville, IL

