Clinical Workflow Coordinator - Hybrid

Job Description

Job Description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care.  With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.  When you join us as an Workflow Analyst , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Observe existing workflow, document findings and recommend solutions to management to meet Company goals
• Proactively identify opportunities for process improvement and optimization.
• Partner with onsite management in order to review and implement new workflows, policies, and processes that promote
• efficiency and increase system functionality
• Maintain accurate records and documentation of workflow activities, to include changes, recommendations and resolutions that were during site visit
• Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.
• Participate in training staff on newly established and existing workflows
• Support and work closely with Clinical Operations Team, Regional and Site Operations Management, to include Northern CA and East Coast Operations as needed.
• Ensure exceptional customer service by promptly responding to inquiries, providing assistance and recommending solutions to meet the needs of the center.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.    

To Ensure Success in This Role, You Must Have:

• Proven experience in workflow coordination and/or administrative support
• Previous experience in a site and/or scheduling is preferred
• Working knowledge of Microsoft Office products
• Strong time management skills and the ability to prioritize and meet competing deadlines
• Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialist
• Requires strong communication, analytical, problem-solving and presentation skills

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.