Senior Business Analyst

Senior Business Technology Analyst/Business Technology Analyst (BTA)

The Senior Business Technology Analyst/Business Technology Analyst (BTA) plays a strategic role in enabling and accelerating new AI-driven initiatives along with support of other business units within Electric Distribution. This position is responsible for driving clear, structured, and effective requirements that inform the design, development, and deployment of both project- and product-based solutions focused on grid intelligence, operational efficiency, and decision support. The practitioner will research, analyze, and evaluate data from various sources, making recommendations for program and process improvements. The Senior BTA assists business owners with functional area subject matter expertise, business analysis strategies, and company networking/contacts. As a liaison between client areas and information technology, this individual will plan, conduct, and direct the analysis of complex business problems to be solved with automated systems. Reengineer technical processes for greater efficiency, provide technical recommendations, and assist business owners by identifying, evaluating, designing, and specifying systems and procedures that are cost-effective, efficient, and meet business requirements and corporate strategic goals. Collaborate with Product Owners to shape the end-to-end product strategy, determine business value, and ensure alignment with the overall product vision. Elicit requirements, translate user needs into user stories, acceptance criteria, and testing plans, and serve as the day-to-day contact for requirement clarification. Define, implement, and track performance metrics for solutions entering production, ensure testing of features and functionalities is integrated into the development process, and develop test plans. Additionally, the BTA III will track progress toward OKRs, ensuring alignment with the overall product vision, and manage software vendor relationships before project management.

Preferred Qualifications:

• Hand-on experience supporting AI, machine learning, or advanced analytics initiatives
• Experience working with data scientists or analytics engineers
• Exposure to AI tools and platforms
• Extensive analytical ability, including organization and problem-solving techniques
• Expertise in presenting information through written and verbal communications, extensive facilitation skills for gathering requirements and designing business processes related to system change requests.
• Ability to coordinate issue resolutions through direct interaction with clients and application developers; strong project management skills for developing project plans and leading teams through all project life cycles.
• Extensive experience in performing complex technical analysis of various data and business problems with strong attention to detail; analytical proficiency regarding the functional and technical development of application software solutions.
• Ability to multi-task to support production issues, test production fixes, and fulfill legal and regulatory requirements.
• Ability to develop a test plan with scenario modeling for functional and regression testing of systems. Advanced knowledge of digital domains, products, and user journeys.
• Ability to quickly learn industry trends and end-user demands; stay current with best practices and emerging technologies.
• Extensive experience with managing and prioritizing product backlogs; experience tracking metrics critical to product teams; experience collaborating across various stakeholders to compile requirements; understanding agile processes.
• Strong communication skills with the ability to present complex messages, trade-offs, and tell a compelling story; ability to articulate business requirements; strong problem-solving mindset.
• A mindset that challenges the status quo, seeks new solutions, and embraces change; takes initiative, steps outside comfort zones, and empowers teams to do the same; fosters an experimental mindset that drives innovation.